Funeral Arranger/Conductor

MAYDAY Recruitment Group - Winner Outstanding Agency 2023; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

Mayday Recruitment is recruiting a Funeral Conductor / Arranger in Glenside, SA. The role focuses on arranging and conducting dignified funeral services, working closely with families and the local team to ensure smooth operations with empathy and professionalism.

Key duties include meeting families to plan services, overseeing ceremonies, and providing exceptional care to clients and stakeholders while complying with internal standards.

Qualifications

• Experience in a service-focused environment or the ability to quickly learn.
• Current unrestricted driver’s licence.
• Comfortable working in circumstances involving death, grief, and deceased persons.
• Strong communication skills with a calm, empathetic approach.
• High attention to detail and ability to follow instructions.
• Sensitivity and respect for diverse values, beliefs, and cultural practices.
• Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role.

Responsibilities

• Meeting with families to arrange and coordinate funeral services in line with their wishes.
• Conducting and overseeing funeral services with professionalism and respect.
• Providing exceptional customer service to families, clients, and internal stakeholders.
• Supporting day‑to‑day operations at the location.
• Ensuring compliance with internal policies, procedures, and quality standards.
• Assisting with preparation, coordination, and service delivery as required.
• Contributing to a collaborative and respectful team environment.
• Supporting health, safety, and wellbeing standards in the workplace.

Skills

Empathy

Customer service

Communication

Attention to detail

Resilience

Job description

Mayday is partnering with a respected organisation within the funeral services sector to recruit a Funeral Conductor / Arranger in Glenside. This role is ideal for someone who is compassionate, highly organised, and service-driven, with the ability to support families through sensitive and meaningful moments while coordinating professional funeral services.

The Role

As a Funeral Conductor / Arranger, you will work closely with families and the local team to arrange and conduct dignified funeral services. You will play a key role in ensuring services run smoothly while providing empathetic, professional support to families during their time of need.

Key responsibilities include:

• Meeting with families to arrange and coordinate funeral services in line with their wishes
• Conducting and overseeing funeral services with professionalism and respect
• Providing exceptional customer service to families, clients, and internal stakeholders
• Supporting day‑to‑day operations at the location
• Ensuring compliance with internal policies, procedures, and quality standards
• Assisting with preparation, coordination, and service delivery as required
• Contributing to a collaborative and respectful team environment
• Supporting health, safety, and wellbeing standards in the workplace

About You

Essential:

• Experience in a service-focused environment or the ability to quickly learn
• Current unrestricted driver’s licence
• Comfortable working in circumstances involving death, grief, and deceased persons
• Strong communication skills with a calm, empathetic approach
• High attention to detail and ability to follow instructionsSensitivity and respect for diverse values, beliefs, and cultural practices
• Physically and psychologically fit to manage manual handling, stress, and the inherent requirements of the role

Desirable:

• Exposure to or understanding of the funeral services industry, or willingness to learn
• The ability to speak Italian would be highly advantageous, allowing you to provide personalised support to families from Adelaide's strong Italian community.
• Background in hospitality, retail, community services, or a similar people-focused industry

Why Apply?

• Meaningful work supporting local communities
• Stable, long‑term opportunity within an essential services industry
• Supportive team culture and structured training provided
• Opportunity to develop a unique and rewarding career path

If you are someone who values compassion, professionalism, and service excellence, we’d love to hear from you.

Apply now or reach out to Mayday Recruitment for a confidential discussion.