Full Time Supervisor - Adelaide

Koko-Black; Adelaide; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

40% discount for team members

Supportive team culture

Career development and training

Premium products

Job summary

Koko Black is seeking a Full-Time Supervisor in Adelaide to lead our bar and beverage experience within a premium chocolate environment. You will be hands-on behind the bar and guide the team through busy service, ensuring every drink and customer interaction reflects the brand's quality.

The role requires celebratory hospitality energy, a passion for quality, and the ability to train and motivate staff across a flexible schedule including weekends.

Qualifications

• Hospitality-focused background and bar operations knowledge.
• Experience leading teams during service and coaching staff.
• Strong commitment to quality customer experiences.

Responsibilities

• Prepare and serve high-quality coffee, hot chocolates and beverages.
• Lead the bar during peak service times with quality and speed.
• Train and support team members to build confidence behind the bar.
• Deliver warm, engaging and memorable customer interactions.
• Maintain cleanliness, food safety and bar presentation standards.
• Support daily floor operations and step into leadership as needed.
• Foster a positive, energetic and collaborative team environment.

Skills

Barista experience

Leadership experience

Customer service

Training team members

Coffee machine

Tools

Coffee machine

Job description

Step Into Leadership – Full-Time Supervisor at Adelaide

At Koko Black Group, we believe great chocolate is made with passion, purpose and a little bit of magic. We're looking for a Full-Time Supervisor to join our Adelaide team, with a strong focus on leading our bar experience and creating exceptional drinks for our customers.

If you love the energy of hospitality, enjoy working behind the bar and know your way around a coffee machine, this is an opportunity to combine your barista skills with leadership in a premium chocolate environment.

Why You'll Love It Here

• Full-time opportunity with the chance to grow your leadership experience
• 40% team member discount – yes, that includes our hot chocolate!
• Supportive team culture – where your ideas and contribution matter
• Grow your career – with ongoing training and development
• Work with premium products – from expertly crafted coffee to our signature hot chocolates and chocolate creations
• Celebrate success – we recognise great work and love sharing the wins

Your Role as Supervisor

As our Full-Time Supervisor, you'll be a key support to the store leadership team, with a particular focus on our bar and beverage experience.

You'll be hands-on behind the bar while also leading the team through busy service periods, making sure every drink and customer interaction reflects the quality and experience Koko Black is known for.

You'll:

• Prepare and serve high-quality coffee, hot chocolates and specialty beverages
• Lead the bar during busy service periods, maintaining quality, speed and presentation
• Support and train team members to build their confidence and capability behind the bar
• Deliver warm, engaging and memorable customer experiences
• Maintain exceptional standards of cleanliness, food safety and bar presentation
• Support day-to-day floor operations and step into a leadership role when required
• Help create a positive, energetic and collaborative team environment

About You

We're looking for someone who:

• Has barista experience and is confident working behind a busy bar
• Comes from a café, hospitality or premium customer service environment
• Thrives in the pace and energy of a busy service environment
• Has previous supervisory experience, or is a confident barista ready to take the next step into leadership
• Is passionate about quality, presentation and creating exceptional customer experiences
• Is proactive, reliable and comfortable taking ownership during a shift
• Is available to work full-time across a flexible roster, including weekends and peak trading periods
• And, of course... is just a little bit in love with chocolate

Ready to Make Every Day a Little Sweeter?

Whether you're an experienced hospitality supervisor or a talented barista ready to step into leadership, this is an opportunity to bring your skills to a role that's a little different from your everyday café.