Full Time Sales Team Member - Suzanne Grae Mackay

Suzanne Grae; Mackay Regional; On-site; AUD 52,000 - 60,000; Full time

Benefits offered by this job

Staff discount

Training program

Career progression

Health insurance

In-store rewards

Job summary

Suzanne Grae in Mackay, Queensland is seeking a Permanent Full-Time Sales Team Member to drive store success through outstanding customer service and a passion for selling. You will maximize sales, maintain visual merchandising standards, and support daily operations to ensure an exceptional customer experience.

Ideal candidates thrive in a fast-paced retail environment, love interacting with people, and have a flexible, team-oriented approach.

Qualifications

• Proven ability to deliver outstanding customer service.
• Ability to meet daily and team sales targets.
• Flexibility to work in a fast-paced retail environment.
• Genuine passion for fashion and customer interaction.

Responsibilities

• Drive sales by meeting daily and team targets through customer interactions.
• Provide exceptional service and fitting-room assistance.
• Maintain and replenish stock to keep the store well-stocked and appealing.
• Assist with visual merchandising and store layout updates.

Skills

Customer service

Sales-driven

Team player

Retail experience

Job description

As a Permanent Full-Time Sales Team Member, you'll drive store success through outstanding customer service and a passion for selling. You'll be responsible for maximizing sales, maintaining visual merchandising standards, and supporting daily operations while ensuring an exceptional customer experience.

Ideal candidates thrive in a fast-paced retail environment, love interacting with people, and have a flexible, team-oriented approach.

ROSTER

This role offers permanent fixed shifts on a full-time, 38 hours per week roster, providing stability while offering the flexibility to balance your personal and professional life. This is a Supervisory role which involves overseeing the store, opening and closing procedures, managing the team, and ensuring excellent customer service.

Week 1

Monday 8.45m – 5.45pm | Tuesday 9am - 5.45pm | Wednesday 9am - 5.45pm | Thursday 1.30pm – 9.15pm | Friday 9am - 5.45pm (38 hours)

Week 2

Tuesday 8.45am

5.30pm | Wednesday 8.45am

5.30pm | Thursday 8.45am

5.30pm | Friday 8.45am

5.30pm | Saturday 8.45am

4.15pm (38 hours)

As a Sales Team Member, your role involves:

• Drive sales by achieving daily and team sales targets through effective customer interactions.
• Provide exceptional customer service and fitting room assistance to ensure a positive shopping experience.
• Maintain and replenish stock efficiently to ensure a well-stocked, visually appealing store.
• Support with visual merchandising and layout changes to uphold store presentation standards.

We offer some amazing benefits, including:

• Our comprehensive online learning program followed by instore training with your Store Manager.
• Excellent career progression involving regular training and on the job development.
• 50% team member discount off Sussan Group brands | Suzanne Grae, Sportsgirl & Sussan
• Access to monthly in store sales rewards and incentives.
• Discounted private health insurance through Medibank Private.

Why work for Suzanne Grae?

When it comes to making people feel great, we don’t stop with our customers. Here’s why you should choose a career at Suzanne Grae and join a team that celebrates your individuality and passion for fashion:

• Join a Certified B Corporation and become a member of a dynamic and purpose-driven company.
• Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP)
• Participate in our long-standing community partnership program with the Women’s Community Shelters.
• Join a supportive team that values collaboration, creativity, diversity and growth.

About Suzanne Grae

At Suzanne Grae, we’re committed to making fashion easy for every body. Since our first store opened in 1968, Suzanne Grae has grown to become a household name, clothing generations of women across Australia.

As part of The Sussan Group, we’re proud to be a Certified B Corporation. This certification independently verifies that the Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers. We are a part of a close-knit fashion family with the heartfelt intention of making a meaningful difference in the lives of all Australian women.

The Sussan Group is committed to supporting an inclusive recruitment process ensuring a fair recruitment experience. We celebrate diversity and advocate inclusion and are committed to building and fostering a diverse and accessible workplace and culture.

Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.