Full-Time Retail Manager — Fast-Paced Pizza Store Lead

RSR Consulting; Brisbane; On-site; AUD 78,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Full-time role

Leadership opportunity

Hands-on management

Supportive team environment

Career development

Job summary

New York Slice Fortitude Valley is seeking a qualified Retail Manager to oversee day-to-day operations of its Fortitude Valley quick-service pizza outlet. You will manage staff performance, inventory, purchasing, pricing and budgeting while ensuring top-notch customer service and product quality.

The role requires strong leadership, commercial awareness and operational management to drive financial targets and a collaborative, team-oriented environment.

Qualifications

• Diploma or higher in Retail Management, Business Management or Hospitality Management.
• Minimum 1 year of retail/quick-service outlet experience.
• Ability to manage operations, inventory, purchasing, pricing and budgets.
• Strong leadership and staff rostering capabilities.
• Understanding of food safety and workplace safety regulations.

Responsibilities

• Set product mix, stock levels and customer service standards to meet demand and minimise wastage.
• Develop purchasing strategies and coordinate supplier orders for profitability.
• Plan promotional campaigns and special offers to boost sales and engagement.
• Oversee retail operations, advise customers on menu offerings and maintain service standards.
• Maintain inventory records, cash handling and financial transactions.
• Prepare budgets, monitor expenditure and analyze sales performance against targets.
• Recruit, train and supervise staff to ensure efficient store operations.
• Ensure compliance with health, safety and employment laws.
• Monitor food quality, hygiene, equipment and store presentation.
• Handle customer inquiries and feedback, including online reviews, to drive improvements.
• Review performance and recommend productivity and cost-efficiency improvements.

Skills

Leadership

Staff supervision

Budgeting

Customer service

Communication

Problem solving

Food safety

Education

AQF Diploma in Retail Management

Tools

POS systems

Inventory management software

Job description

New York Slice Fortitude Valley is seeking a qualified Retail Manager to oversee day-to-day operations of its Fortitude Valley quick-service pizza outlet. You will manage staff performance, inventory, purchasing, pricing and budgeting while ensuring top-notch customer service and product quality.

The role requires strong leadership, commercial awareness and operational management to drive financial targets and a collaborative, team-oriented environment.