Full-Time Pop Culture Retail Associate | Incentives

POP MART OCEANIA PTY LTD; Sydney; On-site; AUD 55,000 - 67,000; Full time

Benefits offered by this job

Monthly incentives

Annual POP LAND pass

Career progression opportunities

Job summary

POP MART Sydney Domestic Airport is hiring a Permanent Full-Time Sales Associate to join our fast-paced, high-volume retail team. You’ll engage customers confidently, share product knowledge, and contribute to sales targets through upselling and cross-selling.

This role offers a $61,000 annual salary plus super and monthly incentives, with weekend/late shifts, a supportive team culture, and clear career progression within POP MART, a global brand expanding across Australia.

Qualifications

• Confident and customer-focused communicators.
• Passionate about retail, pop culture or collectibles.
• Energised by fast-paced, high-volume environments.
• Reliable, positive and able to stay composed during busy periods.
• Quick learners with strong attention to detail.
• Fluent in English; Mandarin/Chinese highly regarded.

Responsibilities

• Deliver great customer experience by engaging confidently and providing energetic service.
• Share product knowledge and introduce new collections to customers.
• Support sales targets through upselling and cross-selling.
• Replenish stock, maintain visual merchandising, and keep the store customer-ready.
• Process transactions accurately through POS and assist with store operations.

Skills

Customer-focused communication

Retail experience

Fast-paced environment

Attention to detail

English fluency

Mandarin advantage

Job description

POP MART Sydney Domestic Airport is hiring a Permanent Full-Time Sales Associate to join our fast-paced, high-volume retail team. You’ll engage customers confidently, share product knowledge, and contribute to sales targets through upselling and cross-selling.

This role offers a $61,000 annual salary plus super and monthly incentives, with weekend/late shifts, a supportive team culture, and clear career progression within POP MART, a global brand expanding across Australia.