Full-Time Pharmacy Assistant — Customer-Centric & Growth

Erina Pharmacy; Gosford; On-site; AUD 42,000 - 52,000; Full time

Benefits offered by this job

Permanent full-time employment

Higher remuneration for outstanding 候选

Employee discount

Uniform allowance

Friendly owner-operated team

Development and progression potential

Job summary

Erina Pharmacy—a busy, community-focused, owner-operated pharmacy in Fountain Plaza, Erina—is seeking a capable, warm full-time Pharmacy Assistant to join our team. You will provide back-counter support and customer service, including S3 medicines under pharmacist supervision, while growing within a well-established independent pharmacy.

Ideal candidates have one year minimum experience (three+ years highly regarded), S2/S3 certification, and the ability to work a Tue–Sat roster.

Qualifications

• Minimum of one year’s experience as a pharmacy assistant in a community pharmacy.
• More than three years’ experience will be highly regarded.
• Current S2/S3 certification - essential.
• Excellent customer-service and communication skills.
• Ability to build rapport with a broad range of customers, including long-term regulars.
• Experience using FRED or the ability to learn pharmacy systems quickly.
• Australian driver licence - essential.
• Ability to work full-time and participate in Saturday work.

Responsibilities

• Deliver friendly, confident and professional customer service at the pharmacy counter.
• Build strong, long-term relationships with regular customers and the local community.
• Assist with S2 and S3 medicine sales in accordance with pharmacy procedures and pharmacist direction.
• Assist customers with prescription collection and handout processes.
• Support NDSS supply and related customer enquiries.
• Provide efficient support to pharmacists and dispensary staff in a busy environment.
• Use the FRED pharmacy system for relevant pharmacy-assistant and customer-service tasks.
• Assist with receiving, unpacking, rotating and maintaining pharmacy stock.
• Help maintain attractive, well-stocked front-of-shop and counter displays.
• Respond to customer enquiries in person and by telephone with care and professionalism.
• Assist with local home deliveries when required, using the pharmacy delivery vehicle.
• Maintain a clean, organised and professional pharmacy environment.
• Contribute positively to a collaborative, high-service team culture.

Skills

Customer service

Communication

Attention to detail

S2/S3 certification

Australian driver licence

FRED system

Tools

FRED system

Job description

Erina Pharmacy—a busy, community-focused, owner-operated pharmacy in Fountain Plaza, Erina—is seeking a capable, warm full-time Pharmacy Assistant to join our team. You will provide back-counter support and customer service, including S3 medicines under pharmacist supervision, while growing within a well-established independent pharmacy.

Ideal candidates have one year minimum experience (three+ years highly regarded), S2/S3 certification, and the ability to work a Tue–Sat roster.