Full-Time Gaming Attendant – Club & Hospitality

Sunnybank Rugby Union Club; Brisbane; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discounts on food & beverage

Rewards program

Onsite parking

Job summary

Sunnybank Rugby Union Club in Brisbane is seeking a motivated Gaming Attendant to join our team on a full-time basis. You will deliver friendly service within the gaming area, handle payouts and cash transactions, and help when required with food and beverage service.

Ideal candidates have 1–2 years in a similar role, current RSA and RSG/RCG certificates, and a willingness to work weekends, nights and holidays. Join a not-for-profit club focused on members and guests.

Qualifications

• 1–2 years of Gaming Attendant experience in licensed clubs or hospitality.
• Current QLD RSA and RSG/RCG certificates.
• Knowledge of Customer Service Principles and Liquor Act/Food Act.
• Ability to interact confidently and deliver great service.
• Available to work weekends, nights and public holidays.
• Must be 18+ with RSA and RSG certifications.

Responsibilities

• Provide friendly, professional service to members and guests in the gaming area.
• Handle inquiries, complaints, and requests professionally.
• Monitor gaming areas and assist patrons with enquiries.
• Operate gaming machines and related systems per Club procedures.
• Process payouts and handle cash accurately.
• Maintain a clean, safe, welcoming gaming environment.
• Promote positive customer experience and build relationships.
• Follow RSA, RSG/RCG, WHS and Club compliance requirements.
• Assist with food and beverage service during busy periods.
• Conduct promotions in the gaming room.

Skills

Customer service

Teamwork

Communication

Problem solving

Education

RSA and RSG/RCG certificates

Tools

POS systems

Job description

Sunnybank Rugby Union Club in Brisbane is seeking a motivated Gaming Attendant to join our team on a full-time basis. You will deliver friendly service within the gaming area, handle payouts and cash transactions, and help when required with food and beverage service.

Ideal candidates have 1–2 years in a similar role, current RSA and RSG/RCG certificates, and a willingness to work weekends, nights and holidays. Join a not-for-profit club focused on members and guests.