Frontline ICT Support Officer — Government Contract

Computracts Pty Ltd (Business Name: Connect One Recruitment); Canberra; On-site; AUD 55,000 - 83,000; Full time

Job summary

CompuTracts Pty Ltd in Canberra, ACT, AU, is seeking an experienced ICT Support Officer to provide frontline ICT support to staff in Australia and overseas. You will handle helpdesk requests, troubleshoot issues, and maintain ICT asset records while assisting deployment and management of ICT equipment within the Business Systems Unit.

This contract offers potential for extension and a competitive hourly rate. The role sits in the ICT unit delivering reliable, customer-focused services.

Qualifications

• Experience providing frontline ICT support to staff.
• Ability to troubleshoot hardware/software issues.
• Familiarity with asset records and deployment activities.

Responsibilities

• Provide frontline ICT support to staff in Australia and overseas.
• Handle helpdesk requests and troubleshoot ICT issues.
• Maintain ICT asset records and assist deployment/ management of equipment.

Skills

Helpdesk support

Troubleshooting

ICT asset management

Customer service

Job description

CompuTracts Pty Ltd in Canberra, ACT, AU, is seeking an experienced ICT Support Officer to provide frontline ICT support to staff in Australia and overseas. You will handle helpdesk requests, troubleshoot issues, and maintain ICT asset records while assisting deployment and management of ICT equipment within the Business Systems Unit.

This contract offers potential for extension and a competitive hourly rate. The role sits in the ICT unit delivering reliable, customer-focused services.