Frontline Dispatch & Packing Lead

KENT Consumer Brands Pet Australia Pty Ltd; Toowoomba Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

KENT Consumer Brands Pet Australia Pty Ltd in Toowoomba, QLD is seeking an experienced Dispatch & Packing Supervisor to lead our warehouse and packing operations. You will manage day-to-day activities, coordinate workflow and drive safe, efficient dispatch of orders on the floor rather than behind a desk.

You will supervise the team, balance priorities, oversee stock movement and support loading activities, while maintaining a strong safety culture and continuous improvement mindset.

Qualifications

• Experience in warehousing, dispatch or logistics.
• Experience supervising or leading an operational team.
• Hands-on leadership style and willingness to work with the team.
• Strong safety awareness and commitment to safe work practices.

Responsibilities

• Lead and coordinate day-to-day activities of the warehouse and packing teams.
• Manage workflow and resources to meet packing and dispatch targets.
• Oversee accurate assembly of orders and loading of outbound vehicles.
• Coordinate receivals, warehousing, stock movements and dispatch activities.
• Support forklift activities, including loading and unloading trucks.
• Manage rosters, overtime and resource allocation to meet requirements.
• Ensure effective shift handovers and clear prioritisation communication.
• Lead toolbox talks, safety observations and incident investigations.
• Coach and develop team members on safety, quality and operations.
• Monitor issues and drive corrective actions through to completion.
• Support root cause analysis and continuous improvement initiatives.
• Maintain high housekeeping standards and sensible stock storage.

Skills

Team leadership

Warehouse operations

Safety compliance

Problem solving

Communication

MS Office

Tools

Forklift licence

Job description

KENT Consumer Brands Pet Australia Pty Ltd in Toowoomba, QLD is seeking an experienced Dispatch & Packing Supervisor to lead our warehouse and packing operations. You will manage day-to-day activities, coordinate workflow and drive safe, efficient dispatch of orders on the floor rather than behind a desk.

You will supervise the team, balance priorities, oversee stock movement and support loading activities, while maintaining a strong safety culture and continuous improvement mindset.