Frontline Client Services and Admin Coordinator

ClearSky Allied Health; City of Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

ClearSky Allied Health in Brisbane seeks a friendly front-line coordinator to join our clinic. You will handle reception, client service, service coordination and accurate administration to support clients throughout their journey.

Reporting to the Support Services Coordinator, you will coordinate enquiries and appointments, maintain records and assist clinicians and operations teams to ensure smooth, person-centred allied health services.

Qualifications

• Strong communication and customer-service skills.
• Ability to manage multiple tasks and strict timeframes while maintaining accuracy.
• Proficiency with Microsoft Office and ability to learn new systems and technology.

Responsibilities

• Provide welcoming and responsive reception and client service.
• Coordinate enquiries and appointments, maintain accurate records, support intake and onboarding.
• Assist clinicians and operational teams with service coordination and documentation.
• Support satellite offices and events as required.
• Identify opportunities to improve front-line interactions and administrative workflows.

Skills

Communication

Multitasking

Customer service

Confidentiality

Team collaboration

Driver's licence

Education

Undergraduate qualification in business or allied health

Tools

Microsoft Office

Job description

ClearSky Allied Health in Brisbane seeks a friendly front-line coordinator to join our clinic. You will handle reception, client service, service coordination and accurate administration to support clients throughout their journey.

Reporting to the Support Services Coordinator, you will coordinate enquiries and appointments, maintain records and assist clinicians and operations teams to ensure smooth, person-centred allied health services.