Front Office Receptionist

Dental at Joondalup; City Of Joondalup; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Free on-site parking

Staff dental benefits

Job summary

Dental at Joondalup is seeking a proactive Front Office Receptionist to lead patient experiences and front-of-house operations in our Joondalup practice. You’ll manage schedules, greet patients, and coordinate treatment coordination growth paths for ambitious team members.

The role offers structured rosters, competitive pay, on-site parking, and a supportive, patient-centric team. Dental experience is preferred, with strong customer service as a key requirement.

Job description

Join our friendly team and find fulfilment in your work

We'rerecruitingfor our Front Office Receptionist

Ready to Lead the Front of House, Own the Patient Experience, and Be Respected as the Face of a Premier Practice?

Join Perth's Most Welcoming & Progressive Dental Team in Joondalup.

Take Control of Your Career in Healthcare Administration

If you are a high-performing Front Office Professional or Dental Receptionist, you know how draining it can be when:

• You are treated like a clock-in clerk, not a coordinator: You manage complex schedules and anxious
  patients, yet your organizational impact is brushed off as simple “admin work.”
• You suffer from micromanagement: You aren’t trusted to handle patient interactions, resolve schedule
  snags, or manage front-desk flow without constant oversight.
• Your career has nowhere to grow: You excel at patient communication and operations, but you are
  stuck in a dead-end role with no path toward Treatment Coordination or Practice Leadership.

At Dental at Joondalup, You Direct the Flow of Our Practice.

We don’t just ask you to answer phones—we empower you to set the tone for every patient journey, manage practice
efficiency, and lead front-of-house operations.

• Own the First & Last Impression: Serve as the trusted ambassador of our practice, guiding patients
  through treatment plans, financial options, and appointment scheduling with confidence and warmth.
• Command Operational Autonomy: Manage appointment books, optimize daily schedule flow, and
  resolve front-desk challenges using your own initiative and problem-solving skills.
• Map Out Your Career Progression: Expand your skill set into Treatment Coordination, Practice
  Operations, or Financial Management with fully supported training and leadership pathways.
• Enjoy True Schedule Predictability & Top Rewards: Benefit from set, structured rosters, no late-night
  finishes, above-award compensation, performance perks, free on-site parking, and staff dental benefits.

Step Into a Position Built for Initiative & Leadership

Dental at Joondalup can help you tick all these boxes and more.

This opportunity is yours to claim if:

A. You bring proven experience in dental reception, medical administration, or premium customer service (dental experience preferred, but exceptional service leaders are encouraged to apply).
B. You take initiative, communicate with clarity and empathy, and take pride in running an organised, welcoming front-of-house environment.
C. You thrive on building rapport with patients, coordinating seamless schedules, and contributing to a positive, cohesive team culture.

Ready to Elevate Your Administrative Career?

We’re looking for a professional Receptionist who wants to be part of something