Front Office Assistant Manager — Relocation Assistance

Voyages Tourism Australia; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted accommodation

Resort discounts

On-shift meals

Relocation assistance up to $700

Staff pool access

Gym access

Residents Club

Job summary

Ayers Rock Resort is recruiting a Front Office Assistant Manager to lead our front desk team onsite at Yulara, NT. The role focuses on maintaining exceptional guest service, supervising day-to-day front office operations, and setting standards in a four- to five-star environment.

The ideal candidate will have prior Assistant Manager or Supervisor experience, strong people skills, and the ability to mentor staff while delivering memorable guest experiences.

Qualifications

• Experience as Assistant Manager or Supervisor in a 4/5 star environment.
• Proven ability to lead a Front Office team and maintain high guest satisfaction.
• Strong communication and interpersonal skills for daily operations.

Responsibilities

• Oversee training, development and performance of Front Office team in consultation with Front Office Manager.
• Develop and implement departmental policies, procedures, and standards for front desk operations.
• Maintain open communication between front desk, concierge and housekeeping to ensure high customer service levels.

Skills

Front Office Management

Guest Service

Staff Training

Tools

Opera Cloud

Job description

Ayers Rock Resort is recruiting a Front Office Assistant Manager to lead our front desk team onsite at Yulara, NT. The role focuses on maintaining exceptional guest service, supervising day-to-day front office operations, and setting standards in a four- to five-star environment.

The ideal candidate will have prior Assistant Manager or Supervisor experience, strong people skills, and the ability to mentor staff while delivering memorable guest experiences.