Front-of-House Venue Concierge & Admin Lead

Australian Capital Territory; Canberra; On-site; AUD 60,000 - 75,000; Full time

Job summary

Griffin Centre, a vibrant and diverse community hub managed by ACT Government, seeks a Concierge Office Manager and Administrative Support Officer to oversee front‑of‑house operations, handle room bookings, and provide efficient administrative support to the Community and Government Engagement team.

The role requires organisation, adaptability and the ability to work independently or with colleagues to ensure tenants, hirers and visitors receive high‑quality service in a safe, welcoming

Qualifications

• Required: Class C Drivers Licence.
• Preferred: Asbestos Awareness, Silica Awareness and White Card.

Responsibilities

• Manage room booking enquiries and administer booking processes.
• Coordinate operational requirements to keep Griffin Centre safe, functional and welcoming.
• Provide essential front‑of‑house presence and high‑quality customer service.
• Provide administrative support to the Community and Government Engagement team.

Skills

Customer service

Organisation

Adaptability

Teamwork

Independence

Job description

Griffin Centre, a vibrant and diverse community hub managed by ACT Government, seeks a Concierge Office Manager and Administrative Support Officer to oversee front‑of‑house operations, handle room bookings, and provide efficient administrative support to the Community and Government Engagement team.

The role requires organisation, adaptability and the ability to work independently or with colleagues to ensure tenants, hirers and visitors receive high‑quality service in a safe, welcoming