Front of House Staff

Forum Food Co; Melbourne; On-site; AUD 33,000 - 39,000; Full time

Job summary

Forum Food Co in Melbourne's CBD is opening a new cafe and seeking a genuine all‑rounder to manage guest experience from entry to exit. The role is strictly Monday to Friday, with no weekend work, and involves floor setup, guest orders, and keeping the venue running smoothly during peak times.

Responsibilities cover greeting guests, coordinating with the kitchen, and end-of-day cash-up and restock tasks. Ideal candidates are punctual, calm under pressure, and comfortable in a busy cafe

Qualifications

• Punctual, reliable and calm under pressure.
• Good with people and clear communicator.
• Full working rights in Australia.

Responsibilities

• Morning: Set up the floor, stock the counter and get the cafe ready before doors open.
• Greet guests, take orders and keep things moving during the morning rush.
• Mid-morning to lunch: Keep the floor clean and tables turned over quickly.
• Take orders, communicate with the kitchen and handle guest needs on the spot.
• End of day: Clean down, restock for tomorrow, cash up and close the cafe.

Skills

Punctual

People skills

Clear communication

Australian work rights

Education

Full working rights in Australia

Tools

POS system

Job description

Cafe: Forum Food Co Location: Melbourne CBD (close to public transport) Hours: Full Time, Monday to Friday Start Date: Immediately

About Us

Forum Food Co is a brand new cafe launching in the heart of Melbourne's CBD, located on the ground floor of The Forum. We are building something sharp, intentional and community-driven: a space where the morning rush is handled with precision, the lunch crowd feels welcome and every guest leaves better than they arrived.

We are a small, tight team and we want people who care, who show up, who take pride in the details.

The Role

We are looking for a genuine all-rounder who thrives in a fast-paced CBD environment. This is a floor-to-counter role: you own the guest experience from the moment someone walks in to the moment they walk out. No two days are identical and that is exactly what makes it good.

Monday to Friday only. No weekend work.

Morning: Set up the floor, stock the counter and get the cafe ready before doors open. Greet guests, take orders and keep things moving during the morning rush. Jump in to help when it gets busy.

Mid-Morning to Lunch: Keep the floor clean and tables turned over quickly. Take orders, communicate with the kitchen and handle any guest needs on the spot.

End of Day: Clean down, restock for tomorrow, cash up and leave the place ready to go again.

What We Are Looking For

You need:

• Punctual, reliable and calm under pressure
• Good with people and clear communicator
• Full working rights in Australia

A bonus if you have:

• Barista experience (not essential, we will train the right person)
• Experience in a busy cafe or quick service venue
• Worked with a POS system before

The right person:

• Gets on with the job without being told
• Genuinely enjoys looking after people
• Wants to be part of something new from day one