Front of House Sales Position

Western Landscape Supplies; Brisbane; On-site; AUD 48,000 - 60,000; Full time

Job summary

Western Landscape Supplies in Willawong, Brisbane, is seeking a Trade Sales Assistant to support landscapers, builders and homeowners on a busy day. You’ll learn our products, help customers choose materials, take orders and assist with deliveries, while building relationships with trade customers.

Join a friendly team and gain hands-on sales experience in a fast-paced landscape supplies business, with opportunities to grow your product knowledge and customer service skills.

Qualifications

• Relevant experience in retail or customer service is helpful.

Responsibilities

• Meeting people: Welcome customers at the counter and help them over the phone and by email.
• Help make it happen: Be able to identify larger opportunities and assist the senior sales team in getting the job across the line.
• Finding solutions: Learn our products and help customers choose the right materials for their jobs.
• Making sales happen: Take orders and follow up with customers.
• Building relationships: Pick up the phone, check in with trade customers and find out what projects they have coming up.
• Keeping things moving: Work with our yard crew and dispatch team to organise deliveries.
• Getting the details right: Process payments and make sure orders arrive with the right products, quantities and delivery instructions.

Job description

Western Landscape Supplies – Willawong QLD

Bring your energy. Build your skills. Join the WLS team.

Western Landscape Supplies | Willawong, Brisbane

Love talking to people? Enjoy a busy day where there’s always something happening? Keen to learn about sales and the landscape industry?

We’re looking for an enthusiastic Trade Sales Assistant to join Western Landscape Supplies. You’ll be helping everyone from landscapers and builders to homeowners tackling their next backyard project.

You don’t need to know every type of soil, sand or gravel on day one. A positive attitude, willingness to learn and the confidence to have a conversation are a great place to start.

What you’ll be doing

Meeting people: Welcome customers at the counter and help them over the phone and by email.

Help make it happen: Be able to identify larger opportunities and assist the senior sales team in getting the job across the line.

Finding solutions: Learn our products and help customers choose the right materials for their jobs.

Making sales happen: Take orders and follow up with customers.

Building relationships: Pick up the phone, check in with trade customers and find out what projects they have coming up.

Keeping things moving: Work with our yard crew and dispatch team to organise deliveries.

Getting the details right: Process payments and make sure orders arrive with the right products, quantities and delivery instructions.

You’ll fit right in if you…

Bring energy, enthusiasm and a friendly attitude.

Attention to detail - sometimes the smallest things are the most important.

Enjoy chatting with people and making them feel welcome.

Are keen to learn and happy to ask questions.

Take pride in being reliable and getting the details right.

Can keep your cool when the phones are ringing and the counter is busy.

Are comfortable using a computer and working with numbers.

Pitch in and help your teammates to get the job done.

Experience in retail, hospitality, customer service or trade supplies would be useful, but we’re also keen to hear from people ready to start their career.

Learn practical skills in sales, customer service and landscape supplies.

Get to know the products, trucks and people behind a busy landscape supply business.

Build relationships with customers who’ll come back and ask for you by name.

Enjoy a varied role with plenty of customer contact.

See the difference your work makes as customer projects take shape.

When and where

You’ll be based at our Willawong yard in Brisbane. Our trading hours are Monday to Friday, 6 am–5 pm, and Saturday, 6 am–12 pm. Your working hours will be agreed, with Saturday work potentially included in the roster.