Front of House Rockstar: Coffee, Service & Teamwork

Espresso Empire; Sunshine Coast Regional; On-site; AUD 50,000 - 65,000; Full time

Job summary

John Kyle Espresso on the Sunshine Coast is seeking a Front of House Superstar to deliver exceptional coffee, service and hospitality across our cafés. You’ll work flexibly across espresso, milk texturing, drinks running and front-of-house support, ensuring smooth service and a welcoming atmosphere for every guest.

Ideal candidates will have hospitality experience or coffee training, fantastic communication, and a genuine passion for great customer experiences.

Qualifications

• Friendly, confident communication throughout service.
• Genuine interest in delivering great customer experience.
• Ability to work efficiently in a fast-paced hospitality environment.
• Willingness to learn across multiple café stations.
• Attention to detail and strong teamwork.

Responsibilities

• Dial in and monitor espresso throughout the day to maintain quality.
• Prepare espresso shots accurately and consistently.
• Read and manage coffee dockets in order.
• Control workflow of the coffee station and communicate with the team.
• Maintain John Kyle standards for coffee quality and presentation.
• Keep the coffee station clean, stocked and organised.

Skills

Friendly communication

Teamwork

Customer service

Calm under pressure

Multi-station flexibility

Education

Hospitality qualification or coffee training

Job description

John Kyle Espresso on the Sunshine Coast is seeking a Front of House Superstar to deliver exceptional coffee, service and hospitality across our cafés. You’ll work flexibly across espresso, milk texturing, drinks running and front-of-house support, ensuring smooth service and a welcoming atmosphere for every guest.

Ideal candidates will have hospitality experience or coffee training, fantastic communication, and a genuine passion for great customer experiences.