Front of House Leader - Guest Experience & Team Coach

Chargrill Charlie'S; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Chargrill Charlie’s is an iconic Australian brand known for its chicken and chips. We are seeking Front of House Managers who can lead crews to deliver exceptional guest service and value for money in a fast-paced setting.

The role emphasizes clear direction, coaching, and supporting staff to maintain store standards and positive customer experiences. Ideal candidates will bring reliable leadership, a results-driven mindset, and empathy with guest needs.

Qualifications

• Leadership experience in a hospitality setting is required.
• An understanding of the hospitality industry is helpful.
• Proficiency in Microsoft Office will prove highly helpful.

Responsibilities

• Lead and delegate tasks to crew members while providing clear direction and support to deliver exceptional guest service.
• Lead teams to prepare and serve delicious food and create feel-good customer experiences through every interaction.
• Maintain store operations and contribute to continuous improvement of the business.

Job description

Chargrill Charlie’s is an iconic Australian brand known for its chicken and chips. We are seeking Front of House Managers who can lead crews to deliver exceptional guest service and value for money in a fast-paced setting.

The role emphasizes clear direction, coaching, and supporting staff to maintain store standards and positive customer experiences. Ideal candidates will bring reliable leadership, a results-driven mindset, and empathy with guest needs.