Front of House Manager: Lead Guest Experience

Chargrill Charlie'S; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Chargrill Charlie’s in Sydney is seeking a Front of House Manager to lead a team and deliver exceptional guest experiences within a fast-paced Australian brand. You will oversee daily operations, coordinate staff, ensure food safety standards, and coach crew to uphold value for money.

We value leadership, reliability and hospitality know-how. You will mentor the team, handle guest feedback and contribute to store performance.

Qualifications

• Proven leadership experience in hospitality or food service.
• Excellent guest service and communication skills.
• Ability to coach and develop a frontline team.

Responsibilities

• Lead front-of-house operations and supervise crew to ensure smooth service.
• Coach, direct and motivate staff to deliver exceptional guest experiences.
• Oversee guest interactions, resolve issues promptly and professionally.
• Maintain store standards and support continuous improvement in operations.

Skills

Leadership

Customer service

Team management

Hospitality

Tools

Microsoft Office

Job description

Chargrill Charlie’s in Sydney is seeking a Front of House Manager to lead a team and deliver exceptional guest experiences within a fast-paced Australian brand. You will oversee daily operations, coordinate staff, ensure food safety standards, and coach crew to uphold value for money.

We value leadership, reliability and hospitality know-how. You will mentor the team, handle guest feedback and contribute to store performance.