Front Of House Manager - Fairlight

Chargrill Charlie'S; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Chargrill Charlie’s in Sydney is seeking a Front of House Manager to lead a team and deliver exceptional guest experiences within a fast-paced Australian brand. You will oversee daily operations, coordinate staff, ensure food safety standards, and coach crew to uphold value for money.

We value leadership, reliability and hospitality know-how. You will mentor the team, handle guest feedback and contribute to store performance.

Qualifications

• Proven leadership experience in hospitality or food service.
• Excellent guest service and communication skills.
• Ability to coach and develop a frontline team.

Responsibilities

• Lead front-of-house operations and supervise crew to ensure smooth service.
• Coach, direct and motivate staff to deliver exceptional guest experiences.
• Oversee guest interactions, resolve issues promptly and professionally.
• Maintain store standards and support continuous improvement in operations.

Skills

Leadership

Customer service

Team management

Hospitality

Tools

Microsoft Office

Job description

Casual/Part-Time/Full-Time

Chargrill Charlie’s is so much more than a chicken shop, it’s an Aussie icon! Since 1989, our team have gone above and beyond to build Chargrill Charlie’s into something no one else can replicate. And it’s this magic touch that’s meant we’ve had to bottle our sauces, sell our addictive chicken salt, and design merch for our biggest fans. Chargrill Charlie’s is the most extraordinary chicken shop, and we’d love for you to join in on the magic.

Do you love to bring joy to the everyday?
Want to be part of an iconic Australian brand?

The heart of our brand is our people. And chicken; lots of tasty chicken! Despite serving Australia’s best chicken and chips, our people are the most essential ingredient in our business. Our team’s passion and positive attitude make us who we are and keep our customers coming back for more.

We are looking for Front of House Managers right now!

Think you’ve got the skills to lead a team to success? This is the role for you. Our role for Front of House Manager is a rewarding role which will require you to lead your crew members and support them in providing exceptional guest service and value for money. You will lead teams, through providing clear direction, coaching and support to prepare and serve delicious food and create feel-good customer experiences through every interaction. Our Front of House Manager plays a crucial part in maintaining the store and contributing to the continuous improvement of the business.

Do you have what it takes to join our crew?

Chargrill Charlie’s Front of House Managers are reliable, determined and responsible. Prior leadership team experience is required for this role, as you’ll need to be able to lead and delegate tasks to others, whilst also being empathetic with regards to guest complaints and other requirements. An understanding of the hospitality industry along with a proficiency in Microsoft Office will both prove highly helpful in this role. If you love food, are results driven and passionate about leading people and performance in a fast-paced environment.

We’re all about bringing people together over the food they love. So, if you love food, are passionate about helping and leading people; take pride in your work; are results driven and perform well in fast-paced environment, then we want to hear from you!