Front-of-House Counter Server — Free Coffee & Staff Discounts

The Glen Hotel Pty; Perth; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Free coffee for FOH staff

30% discount on lunch

10% discount on catering

Job summary

Golden Bakery in Osborne Park is seeking a full-time Counter Server (FOH) to join our team at our Osborne Park location. You will serve customers, take orders, process sales, and keep displays stocked and tidy while coordinating with the kitchen for smooth service.

Using Square POS, you will answer product questions, upsell items, and handle catering orders. Training in coffee preparation is a plus. We offer perks including free coffee and discounts on lunch and catering.

Qualifications

• Experience in customer service, preferably 1 year+
• Experience managing POS, assisting customers and comfortable working behind the counter
• Experience making coffee (not mandatory)

Responsibilities

• Serve customers and take orders.
• Use Square POS for all transactions.
• Answer product questions and suggest additional items.
• Deal with customer complaints.
• Keep displays stocked and looking appealing (including drinks fridge).
• Tell kitchen when items are running low.
• Pack catering orders.
• Keep counter and seating areas clean.
• Fulfill pickup orders.
• Work with kitchen on timing for large orders.
• Prepare coffee (if trained).

Skills

Customer service

POS experience

Counter service

Coffee making

Tools

Square POS

Job description

Golden Bakery in Osborne Park is seeking a full-time Counter Server (FOH) to join our team at our Osborne Park location. You will serve customers, take orders, process sales, and keep displays stocked and tidy while coordinating with the kitchen for smooth service.

Using Square POS, you will answer product questions, upsell items, and handle catering orders. Training in coffee preparation is a plus. We offer perks including free coffee and discounts on lunch and catering.