Front Desk & Welcome Coordinator (Care Community)

Opal Healthcare; Sydney; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

EA Penalty Rates

Paid parental leave

Job summary

Opal Healthcare is seeking a friendly Receptionist for Bella Vista Gardens Care Community in Norwest. You will be the welcoming face and voice for residents, families and visitors, delivering warm hospitality and efficient front-desk support.

This permanent role offers full-time and part-time hours, an attractive hourly rate DOE plus 12% super, and benefits including penalty rates and paid parental leave. Join a values-led team committed to compassionate care.

Qualifications

• Experience in reception/front-of-house or customer service.
• Warm, friendly and professional with excellent communication.
• Strong organisational skills and attention to detail.

Responsibilities

• Be the warm, welcoming first point of contact for residents, families and visitors.
• Provide exceptional customer service, answering calls and enquiries.
• Offer a personalised touch, knowing residents by name and providing hospitality.
• Support administrative tasks including mail, records and rostering.
• Create a positive front desk environment and great first impression.

Skills

Reception experience

Customer service

Communication

Organisational skills

Attention to detail

Tools

MS Office

Job description

Opal Healthcare is seeking a friendly Receptionist for Bella Vista Gardens Care Community in Norwest. You will be the welcoming face and voice for residents, families and visitors, delivering warm hospitality and efficient front-desk support.

This permanent role offers full-time and part-time hours, an attractive hourly rate DOE plus 12% super, and benefits including penalty rates and paid parental leave. Join a values-led team committed to compassionate care.