Front Desk Officer

Victorian Legal Services Board and Commissioner; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Up to 2 days work from home

Job summary

Victorian Legal Services Board and Commissioner in Melbourne is seeking a Front Desk Officer to join our Business Services & Procurement Team on a fixed-term basis. You will deliver a friendly reception and customer service, provide administrative support across teams, and coordinate mail, deliveries, and building management.

This is a busy, office-based role with strong cross-team collaboration. The role is five days a week, with flexible working options and a focus on delivering great

Qualifications

• Reception or customer service experience in a fast-paced environment, supporting diverse or complex needs.
• Administrative support experience across teams or divisions.

Responsibilities

• Greet visitors and answer inquiries at a professional reception.
• Provide administrative support across teams and divisions.
• Coordinate mail, couriers, deliveries, and office equipment; assist with building management.

Skills

Receptionist experience

Customer service

Administrative support

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Victorian Legal Services Board and Commissioner – Melbourne VIC

Can you tell me more about what you do at VLSB+C?

Great question! We're really proud of the work we do. We are the regulator of the Victorian legal profession. We license lawyers and oversee service standards and conduct. This includes handling complaints about lawyers, investigating poor conduct and overseeing management of trust accounts. We are also the stewards of the public purpose and fidelity funds and administer these to support legal regulation and access to justice in Victoria.

We are a modern best practice regulator, using data and insights to help identify where our actions can have the greatest impact on ensuring ethical and professional legal practice by Victorian lawyers. We are passionate about maintaining and protecting the rule of law by ensuring the integrity of the legal profession.

Okay, and what role are you recruiting for?

We're looking for a Front Desk Officer to join ourBusiness Services & Procurement Team on a fixed-term basis until the end of January 2028. You'll be hands-on, responsive and adaptable, with strong communication and customer service skills and the ability to work effectively across teams. This is a five-day-a-week office-based role.

This is getting interesting, what type of person are you looking for?

We're looking for passionate and driven people to work with us as we continue to enhance our services to the Victorian public.

We are looking for candidates with the following:

• Reception or customer service experience in a fast-paced environment, particularly supporting customers with diverse or complex needs.
• Demonstrated administrative support experience across teams or divisions.
• Experience coordinating mail, couriers, deliveries, tradespeople, office equipment and building management, with relevant qualifications or equivalent experience desirable.

That sounds like me! How are you different from other organisations?

• Flexibility: We have work leading edge flexible working options including part-time, compressed hours, flexible start time, up to 2 days working from home.
• Culture: Our People Matter Survey results reflect our staff are proud to work for the VLSB+C.
• Wellbeing: We have an active Social Club and Health and Wellbeing Committee that promote fun and engaging activities throughout the year
• Partnership: our horizontal structure allows for morepartnershipwith your colleagues and other teams
• Purpose: We play a key role in regulating the legal practice in Victoria

I want to know more!

Danny Sisko would love to hear from you on ******@lsbc.vic.gov.au if you have questions about the role.

Other relevant information:

Appointment will be subject to abiding by our Flexible Working Procedure which defines the number of required in-office days at our office (including the 'team day' of your team) and completion of the VPS Pre-Employment Statutory Declaration, Misconduct Declaration and Consent Form and the Pre-Employment Health Declaration.

Your appointment may be subject to a satisfactory National Police Record Check, provision of evidence of qualifications required for your position and/or a probation period.