Front Desk & Customer Experience Coordinator - Automotive

Bendigo Motor Group; Bendigo; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Ongoing training and career developm­-

Supportive team culture

Job summary

Bendigo Ford is seeking a bright, bubbly and organised Receptionist to join our friendly and fast-paced team. As the first point of contact for customers and visitors, you'll play an integral role in both the front-of-house experience and the smooth running of day-to-day operations across the dealership.

If you're a people person with a knack for multitasking and a passion for organisation, we want to hear from you!

Qualifications

• Previous experience in a receptionist or administration role.
• Strong interpersonal skills with ability to communicate with a variety of people.
• Confident computer skills, including Microsoft Office.
• Proven ability to multi-task, stay organised and manage time effectively.
• Team player with a positive attitude.
• Strong verbal and written communication skills.
• Attention to detail and accuracy.
• Able to adapt and prioritise in a fast-paced environment.

Responsibilities

• Answer incoming calls and direct them to the appropriate team member.
• Greet customers and visitors with a professional, friendly attitude.
• Complete efficient and accurate data entry.
• Register and transfer vehicles via VicRoads systems.
• Liaise with the sales department to complete paperwork.
• Track and enter demo vehicles into internal systems.
• Process invoices to third parties.
• Manage all incoming and outgoing mail.
• Conduct banking tasks and shopping as required.
• Track, order and maintain showroom supplies.
• Maintain the general appearance of the customer waiting area.
• Foster positive relationships with colleagues and internal teams.

Skills

Reception experience

Multitasking

Interpersonal skills

Communication skills

Team player

Attention to detail

Time management

Tools

MS Office Suite

VicRoads familiarity

CRM/ERP familiarity

Job description

Bendigo Ford is seeking a bright, bubbly and organised Receptionist to join our friendly and fast-paced team. As the first point of contact for customers and visitors, you'll play an integral role in both the front-of-house experience and the smooth running of day-to-day operations across the dealership.

If you're a people person with a knack for multitasking and a passion for organisation, we want to hear from you!