Front Desk & Client Experience Coordinator

Link Wealth Group; City of Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Supportive team environment

Career development

Ongoing training

EAP for health and wellbeing

Team events

Job summary

Link Wealth is seeking a friendly, professional Receptionist to be the face of our Melbourne-based offices. You will welcome clients, manage calls and emails, and keep the reception area polished and welcoming. You will coordinate meeting room bookings, deliveries and catering while supporting the broader team with admin tasks.

We value reliability, a positive attitude and discretion. Open to seasoned receptionists or those starting their professional office careers.

Qualifications

• Warm, professional and approachable demeanor.
• Excellent verbal and written communication.
• Ability to multitask and prioritise.
• Confident using technology and standard office software.

Responsibilities

• Greeting clients, visitors and suppliers with a warm and professional welcome.
• Managing incoming phone calls, emails and enquiries, directing them appropriately.
• Maintaining a polished and inviting reception area.
• Coordinating meeting room bookings, arrivals, catering and prep.
• Managing mail, deliveries and couriers.
• Assisting with document prep, scanning, filing and record management.
• Supporting team with general administration and office coordination.
• Ordering stationery and office supplies to ensure stock.
• Assisting with office events and team initiatives.
• Creating an exceptional client experience for every interaction.

Skills

Strong communication

Customer service

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Link Wealth is seeking a friendly, professional Receptionist to be the face of our Melbourne-based offices. You will welcome clients, manage calls and emails, and keep the reception area polished and welcoming. You will coordinate meeting room bookings, deliveries and catering while supporting the broader team with admin tasks.

We value reliability, a positive attitude and discretion. Open to seasoned receptionists or those starting their professional office careers.