Front Café & Bakery: Customer Service & Barista

nan; Melbourne; On-site; AUD 14,000 - 27,000; Full time

Benefits offered by this job

Friendly team environment

Flexible hours

Staff discounts

Develop customer service and café.Skll

Great working environment

Job summary

Front Retail Staff – Bakery & Café in Carlton North, VIC is seeking friendly, reliable and enthusiastic team members for casual, part-time or full-time roles. You will be the first point of contact, delivering excellent service and helping create a welcoming café experience.

We offer a friendly team, flexible hours, staff discounts, and opportunities to develop your customer service and café skills. Pay: $300.00 – $600.00 per week.

Qualifications

• Excellent customer service and communication skills.
• Friendly, positive and well-presented.
• Reliable, punctual and hardworking.
• Able to work in a busy café environment.
• Previous bakery/café/retail/hospitality experience preferred but not essential.
• Barista experience is an advantage.

Responsibilities

• Greet customers and provide friendly service.
• Take orders and process POS payments.
• Serve bakery products, cakes, pastries, sandwiches and drinks.
• Prepare and serve coffee where required.
• Pack takeaway orders and maintain display.
• Restock products and keep the area clean.
• Handle customer enquiries and provide recommendations.
• Follow food safety and hygiene standards.
• Work efficiently during busy periods.

Skills

Customer service

Communication

Reliability

Punctuality

Attention to detail

Teamwork

Barista exp

Job description

Front Retail Staff – Bakery & Café

Location: Carlton North, VIC
Employment Type: Casual / Part-Time / Full-Time

We are looking for a friendly, reliable and enthusiastic Front Retail Staff member to join our busy bakery & café team.

About the Role

You will be the first point of contact for our customers, providing excellent customer service and helping create a welcoming café experience.

Key responsibilities:

• Greet customers and provide friendly, professional service
• Take customer orders and process POS/cash payments
• Serve bakery products, cakes, pastries, sandwiches and beverages
• Prepare and serve coffee and other drinks when required
• Pack customer orders and takeaway products
• Maintain a clean, tidy and well-presented display area
• Restock products and assist with daily bakery/café operations
• Handle customer enquiries and provide product recommendations
• Follow food safety and hygiene standards
• Work efficiently during busy periods

About You

We are looking for someone who:

• Has excellent customer service and communication skills
• Is friendly, positive and well-presented
• Is reliable, punctual and hardworking
• Can work confidently in a busy environment
• Has good attention to detail
• Can work independently as well as part of a team
• Has previous bakery, café, retail or hospitality experience (preferred but not essential)

Barista experience is an advantage.

What We Offer

• Friendly and supportive team environment
• Flexible working hours
• Staff discounts
• Opportunity to develop your customer service and café skills
• Great working environment in a local bakery & café

If you are passionate about customer service, enjoy working with people and love the bakery & café environment, we would love to hear from you!

Apply now with your resume and a brief introduction about yourself.

Pay: $300.00 – $600.00 per week

Benefits:

• Free drinks
• Free food

Work Location: In person