Fremantle Operations Manager

Qube; Fremantle; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Gym/Wellbeing programs discounts

Paid volunteering leave

Parental leave

Employee assistance program

Career development opportunities

Job summary

Qube Ports is seeking an experienced Operations Manager to lead Fremantle operations, driving safety, productivity, customer service excellence and business growth. You will oversee daily operations, optimizing labour, equipment and resources to achieve targets in a high‑risk port environment.

You will build strong customer relationships and foster continuous improvement culture. You will lead operational leaders, manage budgets and ensure compliance with IR agreements, WHS and environment laws

Qualifications

• Proven management experience within stevedoring, ports, logistics, transport, mining, heavy industry, or similar operational environment.
• Experience in high-risk operating environments.
• Strong understanding of machinery and lifting gear operations.
• Experience in regulated workplace environments.
• Demonstrated experience managing performance, budgets and customer relationships.

Responsibilities

• Manage site finances to meet targets.
• Develop and implement business plans for profitable growth.
• Ensure compliance of customers, quality assurance, documentation, and procedures.
• Drive growth through customer retention and new opportunities.
• Lead risk assessments and safety initiatives; implement corrective actions.
• Oversee maintenance to ensure assets are reliable and within budget.
• Lead, coach and develop operational leaders and employees.

Skills

Leadership

Stakeholder management

Analysis & finance

Safety compliance

Communication

Education

Tertiary qualification in Logistics or related field

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

About The Role

We are seeking an experienced and results-driven Operations Manager to lead and manage our Fremantle operations, driving safety, productivity, customer service excellence, and business growth.

In this senior leadership role, you will oversee daily operations, ensuring labour, equipment, and resources are utilised effectively to achieve operational and financial targets. Working in a dynamic, high-risk environment, you will be responsible for maintaining safe and efficient operations, enhancing profitability, and ensuring the business remains competitive.

You will play a key role in building strong customer relationships, identifying growth opportunities, and fostering a culture of continuous improvement to deliver exceptional operational and commercial outcomes.

Key Responsibilities

• Manage the site finances to meet targets
• Develop and implement business plans to ensure profitable growth and development opportunities
• Manage the compliance of all customers, quality assurance and documentation and procedural requirements
• Drive business growth through customer retention, service expansion, and new business opportunities
• Identify and manage operational risks and implement effective mitigation strategies.
• Develop and implement operational and business improvement plans.
• Ensure compliance with Industrial Relations Agreements, WHS, environmental legislation, and company policies.
• Optimise the use of labour, equipment, and assets to meet operational and financial objectives.
• Lead, coach, and develop operational leaders and employees to build workforce capability.
• Manage performance, employee relations, and workforce issues in line with company policies and industrial agreements.
• Build strong relationships with customers, vessel representatives, agents, and key stakeholders to achieve service and performance targets.
• Lead risk assessments, safety initiatives, and incident investigations, ensuring timely corrective actions.
• Participate in Safety Committee and Employee Representative Committee meetings to drive positive safety outcomes.
• Oversee maintenance activities to ensure assets are reliable, compliant, and managed within budget

Qualifications & Experience

• Proven management experience within stevedoring , ports, logistics, transport, mining, heavy industry, or similar operational environment
• Experience working in high-risk operating environments
• Strong understanding of operational capabilities of machinery and lifting gear
• Experience working in regulated workplace environments
• Demonstrated experience managing operational performance, budgets, and customer relationships
• Proficient computer skills, including Microsoft Excel, Word, and Outlook
• Tertiary qualifications in Logistics, or a related field (preferred)

Key Skills & Attributes

• Strong leadership and people management capability
• Excellent communication and stakeholder management skills
• Analytical & financial understanding
• Strong problem-solving ability
• Negotiation and conflict resolution skills
• Exceptional time management and organisational skills
• Customer focused and responsive to customer requirements
• Performance and task driven
• Analytical & financial understanding
• Passionate about safety, compliance, and continuous improvement

WHY JOIN US?

• Opportunity to drive business performance and operational improvements
• Work with experienced teams in a dynamic and challenging environment
• Competitive salary and career development opportunities
• Be part of a culture that prioritises safety, teamwork, and operational excellence

About You

You will be committed to safety in the workplace and be committed to 100% Chain of Responsibility compliance. We're proud of our ‘Qube BeSafe’ initiative and provide extensive on-the-job training to ensure you get home safely at the end of every day.

Qube is an Equal Opportunity Employer, and we encourage women, veterans and Indigenous peoples of all ages to apply

About Us

Qube Ports provides port solutions and logistics services with bulk and general handling facilities in over 40 Australian, New Zealand and Southeast Asian ports. Qube Energy/Forestry is a subsidiary of Qube Ports Qube Ports is the leading Stevedoring, Bulk Logistics and Port Management service provider in Australia.

Qube Ports manages 25 sites for the forestry industry in Australia and New Zealand and is also the leading provider of supply chain logistics services to the energy sector, supporting thousands of onshore wells and rig supply vessels, barges and offshore construction vessels annually.

We lead the market in providing purpose-designed solutions for our customers, handling containers, bulk, automotive and general cargo.

BE SAFE

is at the core of everything we do. We are committed to creating a safe working environment for our team and clients, ensuring that every operation is conducted with the highest standards of safety and care. Our focus on efficiency means we are constantly optimising our processes to deliver the best results, while our dedication to reliability ensures our clients can count on us to meet their needs, every time.

Why QUBE?

At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments. We believe that attracting the right people, maximising their contribution, and rewarding performance is vital for success.

Benefits

• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Sonder
• Generous paid parental leave
• Access to Qube wellbeing program

This is an exciting opportunity to join a business that is experiencing rapid growth and continued leadership.