Fraud Investigations - Lead Specialist

Insignia Financial Ltd; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

IOOF Holdings Limited is seeking an experienced Fraud Investigations Lead to provide technical leadership across investigations, prevention and risk management. You will lead complex fraud investigations, strengthen frameworks and collaborate across the business to drive a proactive, data-led fraud program.

The role requires 5+ years in fraud or financial crime risk, strong leadership, and the ability to influence across Legal, Compliance, Risk and Technology.

Qualifications

• 5+ years’ experience in fraud, financial crime risk management and/or investigations.
• Strong operational experience managing or conducting complex fraud investigations.
• Sound knowledge of fraud risks, typologies, investigative practices and control frameworks.
• Strong leadership, stakeholder management and influencing skills.
• Experience improving fraud investigation processes, controls or operating practices.
• An understanding of how data, analytics, technology and AI can support fraud detection and prevention.
• Strong judgement and the ability to navigate complex or sensitive investigations.
• The ability to work effectively in a fast-paced environment and manage competing priorities.

Responsibilities

• Provide technical leadership across complex fraud investigations and advise on emerging fraud risks, trends and typologies.
• Lead the review and continuous improvement of fraud investigation and prevention processes, procedures and controls, including reviewing and actioning Unusual Activity Reports.
• Connect with FC Framework & Advisory team in conducting comprehensive fraud risk assessments to identify vulnerabilities and emerging financial crime risks.
• Help shape technology and data solutions that improve fraud detection, investigation and prevention, including the use of AI and data analytics.
• Provide specialist guidance on complex fraud matters and support the capability development of teams across the organisation.
• Oversee management information and reporting for senior leaders, governance forums and regulators where required.
• Maintain strong quality assurance practices across fraud investigations and suspicious matter reporting.
• Partner closely with Legal, Compliance, Risk, Audit, Technology and business teams to deliver a coordinated approach to fraud risk management.
• Contribute specialist fraud insights and expertise to the broader strategic direction of financial crime risk management.

Skills

Fraud investigations

Financial crime risk

Leadership

Data analytics

AI in fraud

Job description

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We’re looking for an experienced Fraud Investigations – Lead Specialist to provide technical leadership across fraud investigations, prevention and risk management.

This is an opportunity to play a key role in protecting our organisation and customers from financial crime, while helping shape how we respond to evolving fraud risks. You’ll lead complex investigations, strengthen our fraud frameworks and processes, and work across the business to build a proactive, data-led approach to fraud prevention and detection.

The opportunity

As Fraud Investigations Lead, you will:

• Provide technical leadership across complex fraud investigations and advise on emerging fraud risks, trends and typologies.
• Lead the review and continuous improvement of fraud investigation and prevention processes, procedures and controls, including reviewing and actioning Unusual Activity Reports.
• Connect with FC Framework & Advisory team in conducting comprehensive fraud risk assessments to identify vulnerabilities and emerging financial crime risks.
• Help shape technology and data solutions that improve fraud detection, investigation and prevention, including the use of AI and data analytics.
• Provide specialist guidance on complex fraud matters and support the capability development of teams across the organisation.
• Oversee management information and reporting for senior leaders, governance forums and regulators where required.
• Maintain strong quality assurance practices across fraud investigations and suspicious matter reporting.
• Partner closely with Legal, Compliance, Risk, Audit, Technology and business teams to deliver a coordinated approach to fraud risk management.
• Contribute specialist fraud insights and expertise to the broader strategic direction of financial crime risk management.

What you’ll bring

You’ll be an experienced fraud or financial crime professional who can combine strong technical expertise with the ability to influence, lead and improve how things are done.

Ideally, you’ll bring:

• 5+ years’ experience in fraud, financial crime risk management and/or investigations.
• Strong operational experience managing or conducting complex fraud investigations.
• Sound knowledge of fraud risks, typologies, investigative practices and control frameworks.
• Strong leadership, stakeholder management and influencing skills.
• Experience improving fraud investigation processes, controls or operating practices.
• An understanding of how data, analytics, technology and AI can support fraud detection and prevention.
• Strong judgement and the ability to navigate complex or sensitive investigations.
• The ability to work effectively in a fast-paced environment and manage competing priorities.

Why this role?

This is a great opportunity for someone who enjoys being at the intersection of investigations, risk, technology and continuous improvement. You’ll have the opportunity to influence how fraud risk is managed, strengthen organisational capability and help protect both our customers and the organisation from increasingly sophisticated financial crime.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.