Fraud Detection & Scams Response Analyst - Part-Time (Perth)

JobRadars - AU; Western Australia; Hybrid; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Flexible working arrangements

Hybrid role possibilities

Job summary

JobRadars - AU is looking for a part-time Fraud Detection Officer based in Perth. The role involves managing inbound and outbound calls related to scam or fraud activities while ensuring exceptional customer service.

Qualifications include strong problem-solving skills, personal integrity, and financial services experience. The position requires availability for a 24/7 rotating roster. Flexible working arrangements may be provided after training.

Qualifications

• Strong problem‑solving and decision‑making capability.
• High level of personal integrity & commitment to confidentiality.
• Experience in financial services preferred.

Responsibilities

• Deliver excellence in customer service and innovation.
• Handle calls regarding potential scam or fraud activity.
• Identify and report digital fraud trends.

Skills

Problem-solving

Customer service

Integrity

Confidentiality

Job description

JobRadars - AU is looking for a part-time Fraud Detection Officer based in Perth. The role involves managing inbound and outbound calls related to scam or fraud activities while ensuring exceptional customer service.

Qualifications include strong problem-solving skills, personal integrity, and financial services experience. The position requires availability for a 24/7 rotating roster. Flexible working arrangements may be provided after training.