Frame & Truss Solutions Specialist
Bunnings
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Benefits offered by this job
Job summary
Bunnings is seeking a Customer Solution Specialist - Frame & Truss in Brisbane to combine technical expertise with customer engagement, unlocking better outcomes for strategic customers. You’ll work with the Commercial & Trade team to deliver tailored frame, truss and flooring solutions.
You’ll engage high-value customers, develop solutions, and contribute to growth initiatives while collaborating with sales, manufacturing and operations.
Qualifications
- Solid experience within the Frame & Truss industry across design, estimating, sales or related technical functions.
- Strong knowledge of Frame & Truss and flooring systems, including the ability to interpret residential and commercial construction plans.
- Proven customer engagement, relationship management and stakeholder influencing skills.
- Experience identifying opportunities for value engineering, optimisation and commercially viable customer solutions.
- Strong negotiation, problem-solving and strategic planning capabilities.
- Relevant construction, structural design or Frame & Truss qualifications, or equivalent industry expertise.
- A commitment to safety, collaboration and delivering exceptional customer outcomes.
Responsibilities
- Identifying and engaging high-value customers who align with our growth plans and building long-term partnerships that create value for everyone involved.
- Understanding how customers operate and uncovering opportunities to improve efficiency, optimise designs and deliver tailored solutions.
- Supporting the successful onboarding of strategic customers and helping ensure a seamless experience from day one.
- Partnering with sales, manufacturing and operational teams to align customer requirements with business capability and deliver outstanding outcomes.
- Acting as a technical subject matter expert, sharing insights and supporting internal teams with specialist Frame & Truss knowledge.
- Providing market intelligence, customer insights and industry expertise that contribute to business planning, customer retention and future growth opportunities.
- Championing customer-focused improvements while balancing commercial outcomes and operational effectiveness.
Skills
Education
Job description
Bunnings is seeking a Customer Solution Specialist - Frame & Truss in Brisbane to combine technical expertise with customer engagement, unlocking better outcomes for strategic customers. You’ll work with the Commercial & Trade team to deliver tailored frame, truss and flooring solutions.
You’ll engage high-value customers, develop solutions, and contribute to growth initiatives while collaborating with sales, manufacturing and operations.
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