Foster Care Case Work Program Manager

Challenge Community Services; Tamworth; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Meal and entertainment benefits

Extra annual leave

Fitness Passport

Ongoing training and development

Company vehicle

Safety and wellbeing support

Job summary

Challenge Community Services in Tamworth/Armidale seeks a Manager Case Work to lead the Foster Care Case Work team, ensuring high-quality, person-centred support for children and young people in Out-of-Home Care. The role demands travel between Tamworth and Armidale and provides not-for-profit salary packaging, a company vehicle, training and wellbeing supports.

Lead, supervise and develop case plans, maintain compliant files, and build strong partnerships with families and service providers

Qualifications

• Tertiary qualifications in Human Services or a related field such as Social Welfare, Education, Psychology, Health, Nursing or Disability.
• Minimum three years’ experience in child protection, Out-of-Home Care, disability or health-related fields.
• At least two years’ demonstrated management experience.
• Demonstrated ability to develop and implement high-quality case plans.
• Strong communication, negotiation, influencing and mediation skills.
• Ability to work autonomously, manage competing priorities and meet deadlines.
• Competency in Microsoft Office.
• Commitment to improving outcomes for children and young people, with a strong understanding of their safety, welfare and wellbeing.
• Ability to maintain a safe work environment and work effectively as part of a team.
• Knowledge of relevant legislation, NSW Child Safe Standards for Permanent Care and the Permanency Support Program.
• Tertiary qualifications in management.

Responsibilities

• Lead, supervise and support the Foster Care Case Work team, including regular supervision and performance management.
• Oversee case allocation, case planning, case reviews and the maintenance of accurate, compliant case files.
• Support children, young people and foster carers to achieve positive outcomes and maintain stable placements.
• Build effective relationships with families, government departments, community organisations and health, education and other service providers.
• Ensure compliance with relevant legislation, NSW Out-of-Home Care Standards, policies and procedures.
• Monitor service quality, reporting, administration, incidents and complaints, ensuring matters are addressed within required timeframes.
• Contribute to policy development, continuous improvement, staff training and operational planning.
• Maintain confidentiality and promote a safe, culturally responsive and inclusive environment.

Skills

Leadership

Case management

Communication

Negotiation

Microsoft Office

Time management

Teamwork

Compliance

Policy knowledge

Education

Human Services degree

Management qualification

Job description

Challenge Community Services in Tamworth/Armidale seeks a Manager Case Work to lead the Foster Care Case Work team, ensuring high-quality, person-centred support for children and young people in Out-of-Home Care. The role demands travel between Tamworth and Armidale and provides not-for-profit salary packaging, a company vehicle, training and wellbeing supports.

Lead, supervise and develop case plans, maintain compliant files, and build strong partnerships with families and service providers