Forward Deployed Product Manager

Telescope; Australia; On-site; AUD 180,000 - 240,000; Full time

Job summary

Telescope builds API and white-labelled AI products for financial platforms, with a focus on capital markets. The Forward Deployed Product Manager will own customer relationships end to end, embedding with client teams to take AI products from prototype to production and expand accounts through demonstrated value.

Based on the Sunshine Coast, this role requires domestic travel to Sydney and Melbourne, with heavier travel in early partnership stages.

Qualifications

• Experience owning multi-stakeholder relationships across complex accounts.
• Experience delivering AI-enabled products from prototype to production.
• Strong communication enabling credibility with product and engineering teams.

Responsibilities

• Own a portfolio of customer relationships end to end, becoming their trusted point of contact and advocate inside Telescope.
• Lead deployments from first prototype to stable production, coordinating across product, engineering, and data teams to ship features.
• Translate ambiguous customer problems into clear requirements, shaping AI product configuration and deployment for each platform.
• Prioritize the development queue, balancing customer needs, commercial impact, and feasibility.
• Keep customers informed on progress, timelines, and next steps.
• Grow and deepen accounts by delivering real value and identifying opportunities to expand scope.
• Identify risks and blockers early, maintaining smooth delivery without surprises.
• Provide field feedback to Telescope to influence future product development.

Skills

Relationship ownership

Delivery leadership

AI deployment

Stakeholder management

Capital markets knowledge

Job description

Full time · Travel to Sydney and Melbourne, mainly in the early months of a partnership

Forward Deployed Product Manager

AI Generated Summary

Forward Deployed Product Manager · Own our most strategic customer relationships end to end · Turn customer needs into shipped product · Take AI from prototype to production · Part product, part delivery, part account management

About the role

You’ll own the relationship and the delivery for a portfolio of our customers, embedding with their teams to take an AI product from first prototype to stable production, then growing the account by delivering value they can see.

What matters most is that you understand capital markets, are comfortable around technology, and can walk into a customer’s office and hold your own with anyone in the building, from compliance to product to engineering. There’s a commercial element, but the heart of the job is delivery, not hard-sell sales.

We work with some of the largest names in the industry, and this role is hands-on with them. Expect domestic travel, mainly Sydney and Melbourne, heavier early in a partnership. We’d love you based on the Sunshine Coast, where our team is.

In this role you will

• Own a portfolio of our customer relationships end to end, becoming their trusted point of contact and their advocate inside Telescope.
• Lead deployments from first prototype to stable production, coordinating across our product, engineering, and data teams to get features shipped.
• Translate ambiguous customer problems into clear requirements, and shape how our AI products are configured and deployed for each platform.
• Prioritise the development queue, balancing customer needs, commercial impact, and what’s realistic to deliver.
• Keep customers clearly informed on progress, timelines, and what’s coming next.
• Grow and deepen accounts by delivering real value and spotting opportunities to do more.
• Spot risks and blockers early, and keep delivery moving without surprises.
• Bring field feedback back to Telescope that shapes what we build next.

You might thrive in this role if you

• Understand financial services or capital markets well, and can hold your own in a room full of industry experts.
• Are an exceptional communicator who builds trust quickly and keeps people informed and confident.
• Are comfortable around technology and can engage credibly with product and engineering teams, even though you won’t be writing code day to day.
• Enjoy delivery and project management: coordinating teams, sequencing work, and getting things over the line.
• Have a commercial instinct and are comfortable growing an account, without being a hard-sell salesperson.
• Have delivered complex projects in fast-moving or ambiguous environments.
• Stay organised and calm across multiple customers and competing priorities, and make sound decisions under pressure.
• Take ownership of outcomes and follow through.
• Are happy to travel domestically within Australia, mainly Sydney and Melbourne, more so in the early months of a new partnership.
• Real impact. Own the relationships and delivery for customers using AI to change how they serve millions of their own users.
• Frontier AI. Work with a team building at the frontier, orchestrating the best models from Anthropic, OpenAI, Google, and others.
• Ownership and autonomy. Run your accounts and your deployments end to end.
• Sunshine Coast base. Join an open, innovative team where every voice matters and work-life balance is valued.

About Telescope

Telescope builds API and white-labelled AI products for financial and brokerage platforms. We work with some of the largest names in the industry to bring applied AI to capital markets, and we’re growing fast.

Our flagship product, Ripple, turns a written prompt into a structured basket of instruments, so an investor can go from an idea to a curated starting point in seconds. Alongside it we build AI research, technical analysis, conversational, news, and compliance products, all designed for capital markets from the ground up. We orchestrate across frontier models from Anthropic, OpenAI, Google, Cohere, and Meta, picking the best model for each task and swapping as the frontier shifts.

Join us on the Sunshine Coast, where you’ll help shape the forefront of AI in finance in an environment that values rapid iteration, judgement, and collaboration.

This role description does not constitute an offer of employment.

About Telescope AI

We specialize in AI-driven solutions for the finance sector, serving publishers, brokers, and fund managers with advanced tools.

Our flagship product, Ripple, generates personalized stock portfolios from written prompts by analyzing ripple effects of specific events or scenarios. We fuse large language models with client datasets to give investors a blend of algorithmic precision and human wisdom—speeding up research and offering more informed starting points for decision-making.

Our reliance on frontier models with leading AI institutions like OpenAI and Anthropic, as well as emerging players like Google Gemini, Llama, and Cohere. Here, you’ll have both freedom and support to experiment with the latest innovations in AI.

Join us at Telescope AI, on the beautiful Sunshine Coast, where you’ll help shape the forefront of AI-driven finance in an environment that values rapid iteration, creativity, and collaboration.