Forex CFD Account Manager I Mandarin Speaking

TMGM; Canberra; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Unique work culture

Competitive salary packages

Ongoing training and support

Flexible work arrangements

Job summary

A leading online trading company in Canberra is looking for a passionate Account Manager. The successful candidate will drive sales for TMGM's products while providing exceptional client service. Responsibilities include promoting products, building client relationships, and achieving sales KPIs. Candidates should have at least one year of experience in the Forex industry or similar environments, strong communication skills, and a proactive mindset. Flexible work arrangements are offered, along with competitive salary packages.

Qualifications

• Minimum one year of experience in the Forex industry or customer service.
• Confident communication skills and ability to engage diverse buyers.
• Strong ownership of responsibilities and proactive problem-solving.

Responsibilities

• Drive sales for TMGM's products and services.
• Deliver exceptional customer service to ensure client satisfaction.
• Work towards exceeding specific Key Performance Indicators (KPIs).

Skills

Sales skills

Communication skills

Problem-solving mindset

Customer service experience

Job description

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry‑leading and cutting‑edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever‑evolving financial landscape.

About The Job

As our business expands rapidly through regional growth, we seek a passionate and experienced Account Manager to join our incredible team. If you are dedicated to a long‑term financial career in this industry, TMGM provides the perfect platform for success. Regardless of your location, if you are eager to be part of our unique and growing team, seize this opportunity and apply now!

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will be able to provide clients with exceptional service across all communication channels. Your role will involve the following:

Sales Growth

• Assist in driving sales by promoting and selling TMGM's products and services
• Use your strong sales skills to identify and generate client pipelines
• Build and nurture relationships with new clients to foster long‑term partnerships

Client Service

• Deliver exceptional customer service across various communication channels to ensure client satisfaction
• Respond quickly and professionally to client inquiries and resolve issues effectively

Performance and Goal Orientation

• Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets
• Expand your knowledge about the markets, FX industry, and TMGM's platforms and products
• Strive to achieve team and individual metrics, contributing to overall success

Requirements

• Minimum one year of experience in the Forex industry; previous exposure to customer‑focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields is advantageous. Willingness to learn practical financial knowledge and professional skills.
• Comfortable making high outbound calls and engaging with diverse buyers; confident communication skills or motivation to enhance communication abilities.
• Strong ownership of responsibilities, proactive in addressing challenges, problem‑solving mindset, diligent worker, driven to achieve results, fearless when faced with obstacles, hungry to start a rewarding career.
• Excellent overall communication abilities, including modifying approaches to suit various audiences.
• Proficiency in English and Mandarin highly preferred.

Benefits

• Experience a unique work culture that thrives on high performance, gaining valuable experience and achieving remarkable success.
• Competitive salary packages and an enticing commission structure with truly uncapped earning potential.
• Both part‑time and full‑time options to tailor your work arrangement to fit your lifestyle.
• Investing in your growth and development is our priority; ongoing training and support, equipping you with the tools and knowledge needed to excel in your role.