Forensic Administration Officer — Impact & Support

Forensicare; City of Melbourne; On-site; AUD 69,000 - 84,000; Full time

Benefits offered by this job

Salary packaging

Mental health & wellbeing programs

Professional development opportunities

Employee Assistance Program

Fitness Passport

Comprehensive orientation

Job summary

Forensicare is recruiting an Administration Officer in Clifton Hill to provide high-level admin support to the clinical team and senior management. You will also deliver a confidential reception service and liaise with stakeholders in a demanding forensic mental health setting.

The role requires experience in professional reception duties, excellent word processing and data entry skills, and the ability to manage documentation and reporting efficiently.

Qualifications

• Appropriate experience and demonstrated ability to provide a professional and confidential reception service, including the use of a PABX telephone system.
• An understanding of the legal framework, court system, and legislation as it relates to Forensicare.
• An understanding of the structure and service provision of Forensicare.
• Advanced word processing, spreadsheet and Email skills, with a minimum typing speed of 60 words per minute.
• Ability to deal with a challenging client group in a non-judgemental manner.

Responsibilities

• Ensuring completed reports, and other general reports are sent accordingly in a timely matter.
• Maintain an efficient office information filing system.
• Assist in archiving of corporate records
• Typing general correspondence, appointment letters and notification letters to stakeholders
• Enter patient and other data onto information systems
• Provide assistance to the Community Administration Manager and Service Coordinator to undertake specific projects as required.
• Maintain databases including PMI, CMI/Rapid.

Skills

Reception service experience

Legal framework understanding

Forensic care service awareness

Word processing/spreadsheet/Email

Dealing with challenging client group

Tools

PABX telephone system

Job description

Forensicare is recruiting an Administration Officer in Clifton Hill to provide high-level admin support to the clinical team and senior management. You will also deliver a confidential reception service and liaise with stakeholders in a demanding forensic mental health setting.

The role requires experience in professional reception duties, excellent word processing and data entry skills, and the ability to manage documentation and reporting efficiently.