Food Services Assistant - Café

Mater Health Services; Townsville City; On-site; AUD 45,000 - 49,000; Part time

Benefits offered by this job

Salary packaging up to $18,550

Health and wellbeing support

Fitness Passport

Discounted parking

Career growth opportunities

Professional development

Job summary

Mater Private Hospital Townsville is seeking an experienced and customer-focused Food Services Assistant to join our onsite Café team. This casual role offers a minimum of 24 hours per week, with extra shifts possible, based at our Pimlico campus, on a 6:00am–3:30pm roster across seven days.

You will deliver warm, efficient service to staff, patients and visitors, handling barista coffees, food and beverages, POS transactions and maintaining a clean, welcoming cafe environment while adhering to

Qualifications

• Food Handlers Certificate or willing to obtain one.
• Experience in a fast-paced café environment.
• Experience preparing barista-style coffees and operating espresso machine.
• Ability to work flexible hours including weekends.
• Previous experience in a commercial kitchen or food services.
• Understanding of Infection Control Guidelines and willingness to learn.
• Demonstrated commitment to quality customer service.
• Demonstrated ability to communicate clearly and work as part of a team.

Responsibilities

• Providing friendly, professional customer service to staff, patients, and visitors.
• Preparing barista-style coffees and operating the espresso machine.
• Preparing and serving a range of food and beverage items.
• Operating the cash register and managing point-of-sale transactions.
• Assisting with stock rotation, replenishment, and basic food handling.
• Maintaining a clean, safe, and welcoming café environment.
• Adhering to MPHT Food Safety program and health and safety regulations.
• Supporting café workflow and working collaboratively with the wider team.

Skills

Customer service

Barista skills

Cash handling

Teamwork

Flexible hours

Education

Food Handlers Certificate

Job description

About the role

Mater Private Hospital Townsville is seeking an experienced and customer-focused Food Services Assistant to join our onsite Café team. This is a casual position offering a minimum of 24 hours per week, with the opportunity to pick up additional shifts as needed. Based at our Pimlico campus, you will work a variety of shifts scheduled between 6:00am and 3:30pm across a seven-day roster, providing excellent customer service and supporting the daily operations of our busy café environment.

In this role, you will help support the daily café operations while delivering warm, efficient, and professional service to our staff, patients, and visitors. This position involves a variety of café duties, including customer service, food and beverage preparation, point‑of‑sale operation, and maintaining a clean, welcoming environment.

Salary range: $32.82 - $35.39 per hour plus superannuation and access to not-for-profit salary packaging up to $18,550 + access to many staff benefits!

What you'll be doing

As a Food Service Assistant you will be involved in a variety of activities throughout the day, including but not limited to:

• Providing friendly, professional customer service to staff, patients, and visitors
• Preparing barista‑style coffees and operating the espresso machine
• Preparing and serving a range of food and beverage items
• Operating the cash register and managing point‑of‑sale transactions
• Assisting with stock rotation, replenishment, and basic food handling
• Maintaining a clean, safe, and welcoming café environment
• whilst adhering to the MPHT Food Safety program and health and safety regulations
• Supporting café workflow and working collaboratively with the wider team

About you

To be considered suitable for our Food Services Assistant position you will have:

• Food Handlers Certificate – or willing to obtain one
• Experience working in a fast paced café environment
• Experience preparing barista‑style coffees and operating the espresso machine
• Ability to work flexible hours including weekends
• Previous experience in a commercial kitchen or food services
• An understanding of Infection Control Guidelines and willingness to learn
• Demonstrated commitment to the provision of quality customer service
• Demonstrated ability to communicate clearly and work as part of a team

Why join us?

Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world‑class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we’re committed to empowering people to live better lives through improved health and wellbeing.

At Mater, our people are at the heart of everything we do. You'll join a values‑driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.

What’s in it for you?

• Career growth opportunities across healthcare, corporate, research and leadership pathways
• Professional development and learning through Mater Education and internal development programs
• Generous salary packaging to help maximise your take-home pay by up to $18,550 per year, including up to $15,900 for everyday living expenses (such as rent, mortgage repayments and school fees) and up to $2,650 for meals and entertainment + possibility to salary package a car!
• Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
• Fitness Passport access and a range of lifestyle, retail and travel discounts
• Discounted parking and reduced prices at Mater cafés and coffee outlets
• A supportive culture where your contributions are recognised and your development matters

Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Sunday 22nd November 2026.

All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities.

Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.