Food Services Assistant

UnitingCare Queensland; Hervey Bay; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

NFP Salary Packaging: Save tax

Flexible work arrangements

Employee discounts via perks platform

12 weeks paid parental leave

Diversity and inclusion leave options

Career development opportunities

Supportive team environment

Job summary

St Stephens Hospital, operated by UnitingCare Queensland, seeks a casual Food Services Assistant in Hervey Bay. You will assist with meal preparation, service and delivery to patients, staff and visitors, while maintaining high hygiene and safety standards across the unit.

Flexibility across shifts is welcomed, with a focus on accurate portioning, safety protocols, and providing excellent customer experiences for patients and teams alike.

Qualifications

• Previous experience in a food service or hospitality team environment.
• Basic numeracy, literacy and verbal communication skills.
• Ability to read, measure accurately and perform basic math.
• Willingness to obtain vaccinations in line with infection control requirements.

Responsibilities

• Provide high-quality service to patients, staff and visitors.
• Assist with basic meal preparation, portioning, serving and delivery.
• Maintain hygiene and safety per HACCP and hospital programs.
• Support meal assembly, delivery, collection and dietary requirements.
• Ensure meals are presented to a high standard and escalate issues when required.

Skills

Food service experience

Teamwork

Numeracy

Literacy

Verbal communication

Job description

Food Services Assistant | St Stephens Hospital

• Employment Term: Casual Opportunity Available
• Location: St Stephens Hospital, Hervey Bay, QLD
• Remuneration: $29.89 p/hr + Casual Loading + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with St Stephens Private Hospital

At St Stephen’s Hospital, we are Australia’s first fully digital hospital, giving the Wide Bay community access to one of the country’s most advanced healthcare facilities. An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment and remain focused on making a meaningful difference in the lives of our patients and surrounding community. We offer a comprehensive range of inpatient medical, surgical and rehabilitation services including Cardiac and Cancer Care, Urology, Bariatric, Gynaecology, Respiratory, Haematology, Orthopaedics, Cardiovascular, Endoscopy and Vascular and general surgery.

An integral part of our team, as a Food Services Assistant, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our St Stephens team

Responsibilities

As part of our Food Services team, you will be responsible for providing high-quality service delivery to all customers including patients, staff and visitors. You will be responsible for basic meal preparation, portioning and serving of hot and cold meals, meal delivery and distribution, and cleaning. In addition to this you will:

• Assist with the timely assembly, delivery and collection of meals to patients and work collaboratively with clinical staff to ensure all patients with special dietary requirements/changes are addressed and met
• Act as quality control to ensure all meals are presented to a high standard and are appropriate for each patient, escalating issues where required
• Ensure a high standard of hygiene and safety throughout the food services department that complies with the hospital food safety program
• Demonstrate knowledge and understanding of HACCP principles in accordance with the hospital’s food safety program
• Demonstrate a passion for customer service and recognise the importance your role plays in providing an exceptional customer experience

What makes a difference for us?

• Flexibility to work across all shifts - mornings, afternoons, evenings, and weekends
• Previous experience in a food service or hospitality team environment, with a demonstrated understanding and competencies in manual handling training, chemical use, hand
• hygiene and food safety
• Ability to work well in a team and support a positive team environment
• Basic numeracy, literacy, verbal communication and interpersonal skills including ability to read, measure accurately and perform basic math skills
• Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• Flexible work arrangements to support work-life balance
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

• provide welcoming, safe and nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur
• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people, and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.