Food Service Assistants- Mount Martha Valley

Royal Freemasons Ltd; Melbourne; On-site; AUD 34,000 - 43,000; Part time

Benefits offered by this job

Salary packaging up to $15,900

Employee benefits

Training and career growth

Job summary

Royal Freemasons Mount Martha Valley is seeking a Part-time Food Services Assistant to deliver nourishing meals and friendly dining experiences for residents. You will assist with food prep, dining room setup, and adherence to safety and dietary requirements while contributing to a warm, respectful aged-care environment.

This role involves shift-work across busy dining periods and supports teamwork with care staff.

Qualifications

• Experience working in aged care food service or similar environment.
• Strong communication and teamwork skills.
• Excellent time management and organisational abilities.
• Outstanding customer service with a resident-focused approach.
• High reliability and commitment to safe food handling practices.
• Knowledge of modified texture diets and thickened fluids.

Responsibilities

• Assist with food preparation, plating and beverage service as directed by the Chef/Cook.
• Set up dining rooms and meal tray services to ensure a positive dining experience for residents.
• Follow resident dietary requirements and ensure correct meals are provided.
• Maintain safe food handling practices under the Food Safety Program.
• Ensure safe storage of refrigerated and non-refrigerated items.
• Monitor and manage food expiry dates and records.
• Complete food safety records, documentation, reporting and audit requirements.
• Maintain a clean, safe, hygienic kitchen and work environment.
• Deliver high-quality customer service to residents, families and visitors.
• Support compliance with Aged Care Quality Standards and OH&S reporting.

Skills

Food safety

Teamwork

Communication

Time management

Resident-focused care

Modified texture diets

Attention to detail

Job description

Join a caring, motivated team at Royal Freemasons Mount Martha Valley, where every shift makes a meaningful difference.

If you’re passionate about supporting older people and enjoy creating positive dining experiences, this is a role where your contribution truly matters.

About the Role

Mount Martha Valley is seeking enthusiastic Part-time Food Services Assistants who take pride in delivering high‑quality service and fostering a warm, welcoming environment for our residents. This hands‑on role suits someone who enjoys working with people, values teamwork, and is committed to person‑centred care.

You’ll play an important part in ensuring residents receive nutritious, well‑presented meals while helping maintain a comfortable and enjoyable dining atmosphere.

Key Responsibilities

• Assist with food preparation, plating, and beverage service as directed by the Chef/Cook
• Set up dining rooms and meal tray services to ensure a positive dining experience for residents
• Follow resident dietary requirements and ensure the correct meals are provided
• Maintain safe food handling practices in accordance with the Food Safety Program
• Ensure the safe storage of refrigerated and non-refrigerated food items
• Monitor and manage food expiry dates
• Complete food safety records, documentation, reporting, and audit requirements
• Maintain a clean, safe, and hygienic kitchen and work environment
• Deliver high-quality customer service to residents, families, and visitors
• Support compliance with Aged Care Quality Standards
• Contribute to workplace health and safety (OH&S) compliance and reporting
• Participate in accreditation processes, including unannounced site visits
• Work collaboratively with the hospitality and care teams to support resident wellbeing

What You Bring

• Experience working as a Food Services Assistant in aged care or a similar environment
• Strong communication and teamwork skills
• Excellent time management and organisational abilities
• Outstanding customer service skills with a resident-focused approach
• High level of reliability, attention to detail, and commitment to safe food handling practices
• Knowledge of modified texture diets and thickened fluids, with the ability to accurately follow resident dietary requirements
• Understanding of food safety requirements and compliance standards within a healthcare or aged care setting
• A genuine passion for supporting, engaging with, and enhancing the wellbeing of older people
• Ability to work efficiently in a fast‑paced environment while maintaining high standards of hygiene and service
• Commitment to delivering quality care and services that support resident health, safety, and wellbeing

Mandatory Requirements

• Current Police Check or NDIS Worker Screening Clearance
• Proof of COVID‑19 vaccination (three doses) and annual Flu vaccination encouraged
• Food Handling Certificate

Why Work With Us?

• A warm, inclusive team culture where you feel valued
• Work that creates real, positive impact every day
• Ongoing training and opportunities to grow your career
• Salary packaging up to $15,900 and a range of employee benefits
• A respected organisation with a strong reputation across Victoria

Ready to Join Our Mount Martha Valley Team?

If you’re looking for a rewarding role where you can support the wellbeing of older Australians and be part of a supportive community, we’d love to hear from you.