Food & Beverage Supervisor - Bar

Crystalbrook Byron

Talofa

On-site

AUD 60,000 - 75,000

Full time

3 days ago
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Benefits offered by this job

50% F&B discount across Crystalbrook餐厅
Room rates: AU$99 for guests and staff
Enhanced parental leave
Sustainability initiatives
Internal mobility program
Online learning and career development
Collaborative, diverse team culture
Regular recognition and team events

Job summary

Crystalbrook Byron is seeking a full-time Food & Beverage Supervisor for our bar. You will lead the team, deliver warm, genuine service, and coach staff on mixology and guest experience.

Reporting to the Restaurant Manager, you will be responsible for ensuring high standards, managing cocktails and wines, and maintaining exceptional guest satisfaction across weekends, evenings, and holidays.

Qualifications

  • Considerable experience in premium bar environments.
  • Previous restaurant or bar supervisory experience.
  • Demonstrated passion for hospitality and high-quality service.
  • Great attention to detail and anticipating guest needs.
  • In-depth knowledge of cocktails and wines with a passion for mixology.
  • Willingness to take on ad-hoc duties as required.
  • Ability to prioritise and work in a fast-paced environment with high standards.
  • Friendly and confident communication skills.
  • NSW RSA essential.
  • Availability across weekends, evenings and public holidays.
  • Able to commit for a minimum of 6 months.

Responsibilities

  • Lead and support the bar team to deliver warm, genuine service.
  • Collaborate with guests to anticipate and resolve requests in a timely manner.
  • Coach and train Food & Drink guides on service standards.
  • Maintain high standards of service and presentation across shifts.

Skills

Premium bar experience
Bar supervision
Cocktails & wines
Customer service
Team coaching
Attention to detail
Communication
RSA NSW
Shift flexibility
Commitment 6 months

Job description

Crystalbrook Byronis a 5-star resort nestled in 45-acres of magical subtropical rainforest, just 5 minutes from the hub of energy that is Byron Bay. Our resort is a rainforest retreat and a slice of luxury, all wrapped into an environment that relaxes hearts and reinvigorates minds. Join us in our mission to create a more sustainable and memorable guest experiences.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group - we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values - We are Customer Obsessed, We are Collaborators, and We are Courageous - we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

Role Purpose

We are seeking a full time Food & Beverage Supervisor in our bar to work alongside a passionate and supportive hotel team. Reporting to the Restaurant Manager, your passion is mixology, and you know your way around a drinks menu. You will assist in leading the team and creating a experience that keeps our guest wanting more.

You Will Collaborate With Our Guests By
  • Creating an outstanding employment experience for the Food and Beverage Collaborators
  • Providing a warm and genuine service experience
  • Anticipating and responding to tricky requests & concerns in a professional and timely manner and coaching your team to do the same.
  • Taking an active interest in providing on-the-job coaching and training to the Food & Drink guides.
Responsibilities
Skills and experience:
  • Considerable experience in premium bar environments.
  • Previous restaurant or bar supervisory experience
  • Demonstrated passion for the hospitality industry and speciality in high quality service.
  • Great attention to detail, being one step ahead of guests needs.
  • In-depth knowledge of cocktails and wines and a passions for mixology
  • The passion to take on other ad-hoc duties as required
  • Ability to prioritise & work in fast-paced environment being able to keep high standards of service.
  • Friendly and confident communication skills.
  • NSW RSA essential
  • Available across various shifts including weekends, evenings and public holidays
  • Able to commit for a minimum of 6 months
Why Us

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

  • 50% F&B discount across all Crystalbrook restaurants and bars
  • $99 room rates and a generous friends and family discount
  • Enhanced parental Leave and lifestyle benefits
  • A commitment to a green future through enhanced sustainability practices
  • Access to our internal mobility program and team reward schemes
  • Online learning and training with tailored career development pathways
  • A culture of collaboration, elevating experiences and diversity
  • Limitless career opportunities in a fast growing, dynamic environment
  • Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Crystalbrook Collection

is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

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