Food & Beverage Operations Manager

VERA Security, Inc.; Sydney; On-site; AUD 38,000 - 57,000; Full time

Benefits offered by this job

Hotel discounts

Staff travel perks

Local country perks

Job summary

Radisson Hotel Group is seeking a Food & Beverage Operations Manager to orchestrate seamless F&B operations across front and back of house, elevating dining experiences. You will lead a dynamic team, ensure brand standards, and drive profitability while maintaining high service levels.

The role emphasizes guest-centric service, cost control, and strategic collaboration with suppliers and regional teams to deliver memorable hospitality experiences.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, listening, resolving guest concerns with empathy, and delivering a positive and timely response to enquiries.
• Develops and implements food & beverage strategies aligned with RHG's mission, vision and values, ensuring outlets meet or exceed brand standards.
• Manages the food & beverage team, fostering a culture of growth, development and performance, and ensuring rosters, training and onboarding are completed in a timely manner.
• Responsible for the departmental budget, ensuring costs and inventory (including par levels, ordering and stock)are controlled and aligned with productivity and performance targets.
• Builds and maintains effective working relationships with food vendors, negotiating pricing and resolving disputes in partnership with Accounting.
• Delivers effective programmes that advance service standards, profitability and cost control, including menu development, pricing and regular reporting on revenue, costs and guest satisfaction scores.
• Communicates effectively with guests, management, employees and the regional office, promoting outlets through local advertising and public relations initiatives.
• Ensures adherence and compliance to all legislation, hotel policies and food safety requirements, where due diligence activities are planned, delivered and documented for internal and external audit.

Skills

F&B operations

Leadership

Guest service

Problem solving

Tools

IT systems proficiency

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

• This role is a Pacific Island based role in Fiji.

Do you have a knack for orchestrating seamless Food & Beverage Operations, ensuring both the front and back of house are finely tuned?

We are currently seeking aFood & Beverage Operations Manager to join our vibrant team. At Radisson Hotel Group we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As the Food & Beverage Operations Manager, you bring a heightened level of expertise, a results-driven approach, and a genuine passion for elevating the dining experience to our dynamic F&B Team.

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, listening, resolving guest concerns with empathy, and delivering a positive and timely response to enquiries.
• Develops and implements food & beverage strategies aligned with RHG's mission, vision and values, ensuring outlets meet or exceed brand standards.
• Manages the food & beverage team, fostering a culture of growth, development and performance, and ensuring rosters, training and onboarding are completed in a timely manner.
• Responsible for the departmental budget, ensuring costs and inventory (including par levels, ordering and stock)are controlled and aligned with productivity and performance targets.
• Builds and maintains effective working relationships with food vendors, negotiating pricing and resolving disputes in partnership with Accounting.
• Delivers effective programmes that advance service standards, profitability and cost control, including menu development, pricing and regular reporting on revenue, costs and guest satisfaction scores.
• Communicates effectively with guests, management, employees and the regional office, promoting outlets through local advertising and public relations initiatives.
• Ensures adherence and compliance to all legislation, hotel policies and food safety requirements, where due diligence activities are planned, delivered and documented for internal and external audit.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality -Be part of a team that createsexceptional experiences and memorable momentsevery day. Let yourYesI Can!spiritshineas you bring hospitality to life.

Build a Great Career -No matter your background or experience, we invest in yourgrowth, learning, and careerdevelopment—helping you reach your full potential.

Experience the Team Spirit -Join a workplacethat’sinclusive, fun, and meaningful. We celebrate diversity, support oneanotherand foster a sense of belonging through ourEmployee Resource Groups and inclusion initiatives.

Lead with Your Ambition -Your ideas,passionand drive matter! We empower you tomake a difference—in hospitality, yourcommunityand beyond.

Enjoy Global & Local Perks -No matter whereyou’relocated,you’llenjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus,you’llhave access to localperksand rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as

• up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum of 30% off for your Friends & Family
• Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality!Ifyou’reready tobring your talent, energy, and passion,we’dlove to hear from you.

We welcome applicants from allbackgrounds, abilities, and experiences.If you need any adjustments during the application process, please let us know.