Food & Beverage Attendant (Section Waiter)

Voco; Melbourne; On-site; AUD 32,000 - 40,000; Part time

Job summary

Blacksmith Bar & Grill at voco Melbourne Central is seeking a confident Part Time Food & Beverage Attendant – Section Waiter to join our dinner service team.

Bring RSA certification, section waiting experience and a passion for premium dining. You will guide guests through menus, coordinate with kitchen and bar, and deliver polished service in a semi-fine dining setting.

Qualifications

• Previous experience in a restaurant, hotel or semi-fine dining environment.
• Experience in section waiting or table service, ideally within a premium or semi-fine dining setting.
• A genuine passion for food, wine and quality dining experiences.
• An interest in steaks, grilled meats and contemporary dining.
• Confidence talking guests through menu items, steak cuts, cooking preferences and suitable accompaniments.
• A good understanding of service sequence, timing and table etiquette.

Responsibilities

• Taking ownership of your allocated section throughout dinner service.
• Delivering warm, confident and attentive table service from greeting through to farewell.
• Taking accurate food and beverage orders and confidently guiding guests through our menu.
• Developing strong knowledge of our steaks, grilled meats, sides and accompaniments.
• Demonstrating knowledge of our wine and beverage offerings and making thoughtful recommendations.
• Delivering food and beverages with care, timing and attention to detail.
• Maintaining a high standard of table presentation throughout service.
• Anticipating guest needs and creating thoughtful, personalized dining experiences.
• Working closely with the kitchen, bar and wider Front of House team to ensure smooth service.

Skills

RSA certification

Section waiting

Customer service

Guest engagement

Job description

Blacksmith Bar & Grill | voco Melbourne Central

At voco Melbourne Central, we’re all about creating memorable experiences with a touch of charm, personality and thoughtful hospitality.

Located in the heart of Melbourne CBD, Blacksmith Bar & Grill is our signature dining destination, offering a polished yet relaxed semi-fine dining experience with a focus on quality steaks, grilled meats and contemporary favourites.

We’re looking for a Part Time Food & Beverage Attendant – Section Waiter to join our dinner service team. This role is ideal for someone who enjoys the energy of evening dining, takes ownership of their section and understands that great service is about more than simply taking an order.

You’ll bring confidence, personality and genuine hospitality to every table, while creating an experience that feels attentive, professional and never overly formal.

Blacksmith Bar & Grill | voco Melbourne Central

At voco Melbourne Central, we’re all about creating memorable experiences with a touch of charm, personality and thoughtful hospitality.

Located in the heart of Melbourne CBD, Blacksmith Bar & Grill is our signature dining destination, offering a polished yet relaxed semi-fine dining experience with a focus on quality steaks, grilled meats and contemporary favourites.

We’re looking for a Part Time Food & Beverage Attendant – Section Waiter to join our dinner service team. This role is ideal for someone who enjoys the energy of evening dining, takes ownership of their section and understands that great service is about more than simply taking an order.

You’ll bring confidence, personality and genuine hospitality to every table, while creating an experience that feels attentive, professional and never overly formal.

The Role

• Part Time position

• Shifts between Tuesday to Saturday, depending on service requirements

• 3:00pm start until 11:00pm or late, depending on service requirements

• Primarily focused on dinner service at Blacksmith Bar & Grill

What You’ll Be Doing

• Taking ownership of your allocated section throughout dinner service

• Delivering warm, confident and attentive table service from greeting through to farewell

• Taking accurate food and beverage orders and confidently guiding guests through our menu

• Developing strong knowledge of our steaks, grilled meats, sides and accompaniments

• Demonstrating knowledge of our wine and beverage offerings and making thoughtful recommendations

• Recommending dishes, steak cuts, cooking preferences, wine and beverages based on guest preferences

• Delivering food and beverages with care, timing and attention to detail

• Maintaining a high standard of table presentation throughout service

• Anticipating guest needs and creating thoughtful, personalized dining experiences

• Working closely with the kitchen, bar and wider Front of House team to ensure smooth service

• Managing multiple tables while maintaining a calm, polished and engaging approach

• Assisting with opening, closing and general restaurant duties as required

• Supporting the wider team during busy service periods and contributing to a positive team environment

What We’re Looking For

• Previous experience in a restaurant, hotel or semi-fine dining environment

• Experience in section waiting or table service, ideally within a premium or semi-fine dining setting

• A genuine passion for food, wine and quality dining experiences

• An interest in steaks, grilled meats and contemporary dining

• Confidence talking guests through menu items, steak cuts, cooking preferences and suitable accompaniments

• A good understanding of service sequence, timing and table etiquette

• Excellent communication and interpersonal skills

• A natural ability to connect with guests while maintaining professional service standards

• Strong attention to detail and pride in presentation

• A calm, organized and proactive approach during busy dinner services

• Current RSA certification

• Up to full availability to work between Tuesdays to Saturdays, from 3:00pm through to 11:00pm or late

• Flexibility to work additional hours during busy periods will be highly regarded

• Valid Australian working rights

Why Join Us?

At voco, individuality is celebrated. We want people who bring their personality to work, enjoy being part of a team and know how to make guests feel genuinely welcome.

You’ll enjoy:

• Working in a premium lifestyle hotel and semi-fine dining environment

• The opportunity to build your food, wine and steak and grill service knowledge

• Hotel discounts and global colleague benefits

• A supportive and inclusive team culture

• A workplace where your personality and ideas are valued

If you’re a confident section waiter who loves the buzz of dinner service, takes pride in looking after your guests and enjoys delivering polished, personable hospitality, we’d love to meet you.

Bring your personality, your service skills and your passion for hospitality to Blacksmith Bar & Grill at voco Melbourne Central.