Food & Beverage Attendant — Guest Experience Pro

ALH Hotels; Westbrook; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Exclusive discount card for ALH Hotels

Endeavour wellbeing support

Job summary

ALH Hotels is seeking a friendly Food & Beverage Attendant for the Federal Hotel. You will be the welcoming face on the floor, guiding guests through the menu and drinks, and delivering memorable service from first pour to close.

A strong focus on hospitality, teamwork, and a passion for creating enjoyable guest experiences is essential. You should hold a current RSA certificate, be flexible with availability, and be comfortable with physical tasks and occasional gaming-team support where

Qualifications

• Great interpersonal skills to connect with guests
• Strong customer service mindset with attention to detail
• Ability to work well in a team and adapt to a fast-paced environment

Responsibilities

• Greet guests and be the face of the floor
• Recommend menu items and beverages to guests
• Deliver high-quality service and maintain clean, welcoming surroundings
• Assist with stock movement and occasional deliveries as required
• Support gaming and wagering team when needed and within legal scope

Skills

People skills

Customer service

Team player

Flexibility

Education

RSA certificate

Job description

ALH Hotels is seeking a friendly Food & Beverage Attendant for the Federal Hotel. You will be the welcoming face on the floor, guiding guests through the menu and drinks, and delivering memorable service from first pour to close.

A strong focus on hospitality, teamwork, and a passion for creating enjoyable guest experiences is essential. You should hold a current RSA certificate, be flexible with availability, and be comfortable with physical tasks and occasional gaming-team support where