Guest-Focused F&B Attendant – Create Memorable Moments

ALH Hotels; Toowoomba Regional; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Exclusive ALH discount card

Endeavour Wellbeing Support

Discounts at Woolworths & BIG W

Job summary

ALH Hotels is seeking a Food & Beverage Attendant for Highfields Tavern. You will be the welcoming face on the floor, recommending meals and drinks to guests while delivering exceptional service and a memorable experience.

Ideal candidates are people-oriented, team players with a flexible schedule and a willingness to learn. An RSA certificate is required, and some gaming knowledge is a plus.

Qualifications

• This is a hands-on role requiring physical tasks and safe lifting.
• Strong guest-focused service orientation is essential.
• Flexible availability and willingness to learn are expected.

Responsibilities

• Be the face of the floor and connect with guests to create memorable visits.
• Recommend meals and drinks to guests based on preferences.
• Deliver top-notch customer service and ensure a fun, memorable experience.
• Support the gaming and wagering team when needed and legally able.
• Maintain high standards from the first pour to closing time.

Skills

Customer service

Team player

Attention to detail

Education

RSA certificate

Job description

ALH Hotels is seeking a Food & Beverage Attendant for Highfields Tavern. You will be the welcoming face on the floor, recommending meals and drinks to guests while delivering exceptional service and a memorable experience.

Ideal candidates are people-oriented, team players with a flexible schedule and a willingness to learn. An RSA certificate is required, and some gaming knowledge is a plus.