Food And Beverage Attendant - Highfields Tavern

Endeavour Group Careers; Gladstone Regional; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

ALH Hotels discount

Endeavour Wellbeing Support

Job summary

Highfields Tavern is seeking energetic Food and Beverage Attendants to join our front-of-house team. You will work across our busy bar and bistro, delivering exceptional service in a fast-paced environment. A current Queensland RSA and flexible availability are essential; you must be 18+ to apply.

Previous pub experience is highly regarded, but a vibrant attitude and strong work ethic are key. We offer award rates with weekend penalties, team perks and a friendly local workplace.

Qualifications

• Must hold a current Queensland RSA certificate.
• Flexible availability including days, nights, weekends and public holidays.
• Previous pub experience is highly regarded.

Responsibilities

• Be the face of the floor, connecting with guests and ensuring a memorable visit.
• Recommend meals and drinks to guests.
• Deliver top-notch customer service and maintain high standards.
• Support gaming and wagering team when needed.
• Handle stock, deliveries and lifting safely.

Skills

RSA certificate

Customer service

Team player

Flexible availability

Job description

Job Description

Food & Beverage Attendant | Highfields Tavern

Highfields Tavern is seeking energetic Food and Beverage Attendants to join our front-of-house team. Working across our busy bar and bistro, you will deliver exceptional customer service in a fast-paced environment. To apply, you must be 18 years or older, hold a current Queensland RSA and have great availability to work a flexible roster including days, nights, weekends and public holidays.

Previous pub experience is highly regarded, but a vibrant attitude and strong work ethic are key. In return, we offer excellent award rates with weekend penalties, team perks and a fun local working environment.

A day in the life of a F&B Attendant:

• Be the face of the floor, connecting with guests and making sure every visit is a memorable one.
• Share your passion for our products and recommend the perfect meal or drink to make a guest's day.
• Deliver top-notch customer service and make every interaction fun and memorable.
• From the first pour of the day to the final lock-up, you'll be on the front lines, making sure our standards are sky-high and the experience is one to remember.
• Help the gaming and wagering team when needed and legally able

Inherent requirements:

• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.

About you:

• You’re a natural at making people feel welcome and have a knack for the little details.
• You’re a team player who is motivated to create magic for both guests and teammates.
• You have a current RSA certificate and flexible availability.
• Some gaming experience or willingness to learn would also be an asset.

The benefits are good too!

Grow your career within ALH Hotels and the wider Endeavour Group network. An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support; our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.

In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.

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