Food & Beverage Attendant

Swissotel; Sydney; On-site; AUD 48,000 - 60,000; Full time

Job summary

Swissôtel Sydney is seeking Food & Beverage Attendants to join the Conference & Events (Banquet) team. The role focuses on delivering luxury service, adhering to SOPs, and ensuring guest satisfaction both in-house and at external events.

Experience in a luxury hotel environment is valued, with strong communication and presentation skills expected. RSA card holder and valid Australian work rights are required.

Qualifications

• Experience delivering luxury service in hospitality.
• Strong communication and presentation skills.
• Proven guest service focus and professionalism.

Responsibilities

• Contribute to operations of the Food & Beverage department and support the team and managers across the assigned outlet.
• Provide efficient, friendly, and professional service to all guests, both in-house and external.
• Adhere to all Standard Operating Procedures for all aspects of the venue.
• Execute excellent guest experience, product and presentation standards.
• Ensure legal and compliant requirements of bar operations are adhered to.

Skills

Luxury service

Guest service

Communication

Organisational skills

RSA competency

Job description

Swissôtel Sydney is a premium five-star hotel located in the heart of Sydney's business, retail and entertainment district.

Swissôtel Sydney is a premium five-star hotel located in the heart of Sydney's business, retail and entertainment district. The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business or leisure traveller. Facilities include the award-winning spa centre Spa & Sport, a fully equipped fitness centre, an outdoor swimming pool, a restaurant and lobby bar as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.

Swissôtel Sydney is seeking for multiple Food & Beverage Attendants to join our high performing Food & Beverage team. We are currently seeking for:

F&B Attendant for Conference & Events (Banquet)

About the role:

• Contribute to the operations of Food & Beverage department and provide support to the team and managers across the assigned outlet
• Ensure efficient, friendly and professional service is provided to all guests, in house and external
• Adhere to all Standard Operating Procedures for all aspects of the venue
• Execution of excellent guest experience, product and presentation standards
• Ensure legal and compliant requirements of the bar operations are adhered too.

About You:

• The ability to demonstrate and deliver luxury service
• Previous experience in a similar role or luxury hotel environment will be viewed favourably
• Strong communication and organisational skills
• Excellent personal presentation
• Valid Responsible Service of Alcohol (RSA) competency card
• Possess valid working right in Australia

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