Food & Beverage Attendant

Accor; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Discounted parking

Accor privileges

Career development

Job summary

Pullman East Melbourne, part of Accor, is seeking a casual Food & Beverage Attendant to deliver warm, attentive service across Cliveden Bar & Dining and banqueting operations. The role offers variety from intimate dining to large-scale events, with a supportive team focused on guest-first service and development.

You will join a premier 5-star hotel, bring enthusiasm, attention to detail, and a can-do attitude, contributing to memorable guest experiences and growth within the Accor network.

Qualifications

• Friendly and customer-focused demeanor.
• Previous experience in customer service or hospitality.
• Positive team player who thrives in a fast-paced environment.
• Current RSA Certification.
• Availability to work a rotating roster, including nights, weekends, and public holidays.

Responsibilities

• Delivering warm, attentive service in both restaurant and event settings.
• Setting up, operating, and packing down dining and function spaces.
• Taking food and beverage orders and delivering them with care.
• Maintaining high standards of cleanliness and presentation throughout service.
• Recommending menu items and upselling when appropriate.
• Creating positive guest experiences with a welcoming, can-do attitude.

Skills

Friendly demeanor

Customer-focused

Team player

Communication

Tools

RSA Certification

Job description

Company Description

Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club.

Hospitalityisaworkofheart,
JoinusandbecomeaHeartist.

Job Description

Join the Food & Beverage team at Pullman East Melbourne as a casual Food & Beverage Attendant and bring your passion for exceptional service to life. Working across Cliveden Bar & Dining and banqueting operations, you'll enjoy a dynamic role where no two days are the same – from intimate dining to large-scale events.

We're seeking someone ready to commit and grow with us, bringing enthusiasm, attention to detail, and a genuine guest-first mindset. This is your chance to build a rewarding career in a supportive team that values your development and contribution.

What you'll be doing (but not limited to):

• Delivering warm, attentive service in both restaurant and event settings.
• Setting up, operating, and packing down dining and function spaces.
• Taking food and beverage orders and delivering them efficiently with care.
• Maintaining high standards of cleanliness and presentation throughout service.
• Recommending menu items and confidently upselling when appropriate.
• Creating positive guest experiences with your welcoming, can-do attitude.

Qualifications

We are looking for candidates who are passionate about growth and development, and who are committed to making a meaningful impact with our guests & team. If you're driven to elevate the guest experience and contribute to the success of a premier 5-star hotel, we want to hear from you.

• A friendly and customer-focused demeanour.
• Previous experience in customer service or hospitality role.
• Positive team player who thrives in a fast-paced environment.
• Current Responsible Service of Alcohol (RSA) Certification.
• Availability to work a rotating roster, including nights, weekends, and public holidays

Additional Information

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network.