Food & Beverage Attendant

Hilton; Gold Coast City; On-site; AUD 50,000 - 80,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase plan

Caregiving support

Crisis concierge

Mental health resources

Health & welfare benefits

Job summary

Hilton's Imperial Hotel Gold Coast, Australia, is seeking a passionate Food & Beverage teammate to join our luxury dining team. You will welcome guests, manage reservations, and ensure a seamless seating experience in a 5-star setting.

This role requires RSA certification, impeccable grooming, and a flexible weekend roster. You will contribute to exceptional guest experiences and be part of Hilton’s landmark transformation on the Gold Coast.

Qualifications

• Previous Food and Beverage experience within a similar 5-star environment.
• Previous fine dining experience is highly regarded.
• Bar or Barista experience is desirable.
• Confident communicator.
• Impeccable grooming and presentation.
• Strong attention to detail and excellent time management.
• Current Responsible Service of Alcohol (RSA) certificate.
• Flexibility to work a rotating roster including weekends.
• Friendly, professional, and guest-focused.

Responsibilities

• Welcoming Guests: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen to ensure timely and accurate order delivery.
• Restaurant Preparation: Assist with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Food & Beverage experience

Fine dining experience

Bar/Barista experience

Confident communicator

Impeccable grooming

Attention to detail

Time management

Flexible weekend roster

Guest-focused service

Education

RSA certificate

Job description

Job Description

Be part of the next chapter in Australian luxury hospitality. The iconic Imperial Hotel Gold Coast, formerly Palazzo Versace, is entering an exciting new chapter as it transitions to become Australia’s first luxury Hilton hotel. Combining the grandeur and elegance of a world-renowned destination with Hilton’s global reputation for exceptional hospitality, this is a unique opportunity to be part of a landmark transformation. Boasting a stunning waterfront location, the hotel features Italian craftmanship throughout, luxury accommodation, exquisite dining, multiple events spaces, a lagoon-style pool and exceptional guest experiences.

Responsibilities

• Welcoming Guests: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen to ensure timely and accurate order delivery.
• Restaurant Preparation: Assist with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Qualifications

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Previous Food and Beverage experience within a similar 5-star environment
• Previous fine dining experience is highly regarded
• Bar or Barista experience is desirable
• Confident communicator
• Impeccable grooming and presentation
• Strong attention to detail and excellent time management
• Current Responsible Service of Alcohol (RSA) certificate
• Flexibility to work a rotating roster including weekends
• Friendly, professional, and guest-focused

About Us

Join an Award-Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.