Food & Beverage Attendant

Oaks Hotels, Resorts & Suites; Crackenback; On-site; AUD 36,000 - 55,000; Full time

Job summary

Oaks Lake Crackenback Resort in NSW is seeking enthusiastic Food and Beverage Attendants to join our casual team. The role covers breakfast, lunch and dinner shifts with a rotating roster seven days a week, including weekends and public holidays.

You will take orders, share menu knowledge, serve meals, and ensure guests have an outstanding experience. RSA certification and a friendly, reliable demeanor are essential to thrive in our fast-paced hospitality environment.

Qualifications

• Previous experience in waitstaff or hospitality.
• Current RSA (Responsible Service of Alcohol) certification.
• Flexible to work weekends and public holidays.

Responsibilities

• Take guest orders accurately and attentively.
• Provide menu expertise and recommendations.
• Serve food and beverages with professional and efficient service.
• Prioritise guest satisfaction and proactive service.

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Lake Crackenback Resort

We are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Out of
• Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject To Change)

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days
• Responsible Service of Alcohol (RSA) required

Hourly Rates (excluding Superannuation)

Monday - Friday: $26.44 per hour

Saturday: $33.05 per hour

Sunday: $39.66 per hour

Qualifications

To be successful in this role, you will require the following:

• Previous experience as a waitstaff, bartender, or in a similar hospitality role
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holiday.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

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