Food & Beverage Attendant

Oaks Hotels, Resorts & Suites; Melbourne; On-site; AUD 47,000 - 65,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Retail discounts AU/NZ

Entertainment discounts

Health insurance offers

Parental and birthday leave

Wellness support

Job summary

Oaks Melbourne on Market is looking for enthusiastic and service‑driven Food and Beverage Attendants to join our team on a casual basis. This role covers breakfast, lunch and dinner shifts with a rotating roster across all seven days, including weekends and public holidays.

Responsibilities include taking guest orders, offering menu recommendations, and delivering professional service while ensuring guest satisfaction.

Qualifications

• Previous experience as waitstaff or in a hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• Warm, approachable demeanor with positive attitude.
• Professional presentation and strong communication.
• Reliable and able to work in a fast-paced environment.
• Willingness to rotate across weekends and public holidays.

Responsibilities

• Taking guest orders accurately and attentively.
• Providing menu knowledge and recommendations to guests.
• Serving food and beverages with professional, efficient service.
• Delivering exceptional customer service and guest satisfaction.

Skills

Waitstaff experience

Customer service

Communication skills

Flexibility

Education

RSA certification

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Oaks Melbourne on Market

is looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a casual basis. If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject To Change)

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days
• Responsible Service of Alcohol (RSA) required

Hourly Rates (excluding Superannuation)

Monday - Friday: $33.85 per hour Saturday: $40.62 per hour Sunday: $47.39 per hour

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holiday.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

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