Food & Beverage Attendant

IHG Hotels & Resorts; Adelaide; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Paid birthday leave

Accommodation discounts

F&B discounts

Enhanced parental leave

Career development

IHG milestones

Entitlements transfer

Discount retail platform

Job summary

Crowne Plaza Adelaide Mawson Lakes, part of IHG Hotels & Resorts, invites applications for a Food & Beverage Attendant. You’ll work across Ember & Vine Restaurant, Aviator Bar, Crowne Banquets and Shoalhaven Ballroom, delivering warm, attentive service and memorable guest experiences.

This full‑time role welcomes part‑time applications as well; you will cover mornings, days and afternoons, prepare beverages and dishes, keep areas clean, and help create exceptional experiences across our dining,

Qualifications

• A valid RSA certificate.
• Hotel F&B experience is highly regarded.
• Service-focused attitude with impeccable service.
• Weekends, afternoons, evenings and public holidays are part of the job.
• Excellent communication and guest service skills.
• Ability to stand for long periods and lift up to 23 kg.

Responsibilities

• Create a warm welcome for every guest and set the tone for their experience.
• Take orders and serve a diverse selection of dishes and beverages.
• Keep restaurant, bar and banquet areas clean, organised, and inviting.
• Anticipate guest needs and address issues promptly to ensure satisfaction.

Skills

RSA certificate

Service excellence

Hospitality experience

Job description

Join the team at Crowne Plaza Adelaide Mawson Lakes, a contemporary hotel boasting 155 stylish rooms featuring cutting-edge technology and premium amenities. With versatile meeting spaces, a vibrant Aviator Bar, and our premium restaurant Ember & Vine, this is where sophistication meets warm, genuine hospitality.

We’re seeking an experienced and passionate Food & Beverage professional to join our team, working across the diverse dining and event spaces of our hotel, including Ember & Vine Restaurant, Aviator Bar, Crowne Banquets and Shoalhaven Ballroom. No two days are the same, with opportunities to create memorable guest experiences across a variety of settings!

To succeed as a Food & Beverage Attendant, you’ll bring flexibility, enthusiasm and previous bartending experience, with availability across mornings, days and afternoons. You’ll be confident preparing a range of beverages and, most importantly, passionate about delivering exceptional service and creating memorable guest experiences across our restaurant, bar and conferencing spaces.

This is a full-time position; however, we welcome part-time applications too! Please outline your preferred hours and availability in your cover letter.

Your day to day

• Create a warm welcome for every guest that sets the tone for their experience, providing attentive and efficient services, ensuring a delightful experience
• Take orders and serve a diverse selection of delicious dishes, from our restaurant and bar, along with brewed coffee, local South Australian Wine, cocktails and other beverages
• Keep the restaurant, bar and banquet areas clean, organised, and inviting, reflecting our commitment to excellence
• Anticipate guest needs, address any issues promptly, and create memorable dining experiences that keep guests coming back

What we need from you

• A valid Responsible Service of Alcohol (RSA) certificate
• Hotel Food & Beverage experience is highly regarded
• Have a service focused attitude, with a talent for delivering impeccable service
• Weekends, afternoons, evenings and public holidays are all part of the job
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk toand respond to situation to ensure guests receive prompt actions
• Display a commitment to our guests by consistently maintaining a high level of quality at all times
• You’ll be on your feet most of the day with bending and kneeling. Sometimes you’ll need to lift, push and pull objects, to 23 kg – we have the equipment to support you

What you can expect from us

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s well-being, including:

• Paid birthday leave
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG
• Access to our discount retail platform that makes your pay for even further

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.