Food and Beverage Supervisor - QT Newcastle

EVT; Newcastle; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

$2 movie tickets + discounts on Gold/C

Seasonal perks at Thredbo

Rapid career growth across our hotel &

Paid parental leave; community &"

Job summary

EVT's QT Newcastle seeks an experienced Food & Beverage Supervisor to lead guest service across our hotels and events. You’ll manage and train teams, deliver a standout guest experience, and help promote our venues and brand.

Training is provided for wine and cocktails in a dynamic, hands-on environment that values a Daymaker ethos and fast, friendly service.

Qualifications

• Experience in a F&B Supervisor role or similar in hotels or events.
• Experience managing and training teams and driving guest experience.
• Knowledge of food and beverage items, including wine and cocktails (training provided).
• Strong communication and customer service orientation.

Responsibilities

• Oversee food and beverage service and guest experience.
• Manage and train teams to foster a strong guest experience.
• Promote the venue and brand and maintain product knowledge.
• Assist with training, supervision and staff allocation as required.
• Be flexible and adapt to guest needs.
• Ensure great communication and guest satisfaction.
• Drive team culture and guest experience.

Job description

About EVT:

QTNewcastle is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘unexpected and unrequested’, with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.

EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Key Responsibilities & Experience

• Previous experience in a F&B Supervisor or similar working in hotels or events.
• Experience managing and training teams, driver a strong team culture and driving a great guest experience.
• Proven knowledge of food and beverage items, including wine and cocktails (training will be provided).
• Warm, friendly and approachable manor.
• Great communication skills, flexibility and approachable.
• Be able to anticipate the guests needs and be adaptable
• Promote the venue and brand, maintain strong product knowledge, assist with training, supervision, and role allocation as required.

What You’ll Bring

• Previous experience working and managing events across hotels, conference centres or event companies.
• Experience managing guest expectations and supporting the food & beverage service.
• Strong communication skills, attention to detail and work ethic.
• Professional with a keen eye for detail and aesthetics.
• Previously managed small teams with focus on training and developing staff.

How You Work

• Daymaker ethos — no one’s too big for the small things.
• Hands-on and non-hierarchical — leads from the front.
• Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.