Food and Beverage Supervisor (Event Operations)

22322335; Gold Coast City; On-site; AUD 42,000 - 56,000; Part time

Benefits offered by this job

Unlimited career opportunities

Accommodation and F&B discounts within

Recognition programs

Hotel training opportunities

Wellbeing and mindfulness programs

Job summary

JW Marriott Surfers Paradise is seeking a Food and Beverage Supervisor (Event Operations) to coordinate every detail of on-site events from setup to execution. You’ll partner with clients, vendors, and planners to deliver memorable experiences while managing room layouts, schedules, and payroll paperwork when needed.

The role requires at least 1 year in a similar hospitality position, strong English communication, RSA certification, and the ability to lead teams under pressure on a rotating

Qualifications

• Ability to prioritize, multi-task and to work under pressure.
• Customer service experience
• Strong efficiency in spoken and written English Language
• Experience in a similar role for at least 1 year
• Sound knowledge of hospitality, food and beverage or banquet operations
• Proven ability in people management and ability to lead teams under pressure
• Current RSA
• Flexibility to work a rotating roster including evenings when required, weekends/public holidays

Responsibilities

• Design, confirm, and communicate room layouts and set-up requirements for special events.
• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents using computer, mail, or facsimile machine.
• Operate standard office equipment other than computers.
• Prepare weekly departmental payroll paperwork.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems.
• Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.

Skills

Prioritization

Customer service

English proficiency

Experience in similar role

Hospitality knowledge

People management

RSA certification

Roster flexibility

Job description

Food and Beverage Supervisor (Event Operations)

Additional Information
Job Number26122834
Job CategoryFood and Beverage & Culinary
Location158 Ferny Avenue, Surfers Paradise Queen 4217, AustraliaVIEW ON MAP
SchedulePart Time
Located Remotely?N
Position Type Non-Management

Events Operations Supervisor

About the Company

Marriott Internationalportfolio of brands includes JW Marriott alongside 29 other Marriott brands.Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

JW Marriottis part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment.

About the role

You will be the trusted point of contact guests rely on, coordinating every detail to bring their vision to life. Own the on-site experience from start to finish - building detailed checklists and itineraries, then bringing them to life on the day. You'll think on your feet to solve problems as they arise, keeping events running smoothly. As the go-to contact for clients, vendors, and meeting planners, you will coordinate every moving piece and ensure each event is executed flawlessly.

Critical responsibilities:

• Design, confirm, and communicate room layouts and set-up requirements for special events.

• Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.

• Transmit information or documents using computer, mail, or facsimile machine.

• Operate standard office equipment other than computers.

• Prepare weekly departmental payroll paperwork.

• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

• Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems.

• Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events.

Successful Candidates will have:

• Ability to prioritize, multi-task and to work under pressure.

• Customer service experience

• Strong efficiency in spoken and written English Language

• Experience in a similar role for at least 1 year

• Sound knowledge of hospitality, food and beverage or banquet operations

• Proven ability in people management and ability to lead teams under pressure

• Current RSA

• Flexibility to work a rotating roster including evenings when required, weekends/public holidays

The Benefits

Enjoy the benefits of:

• Unlimited strategic development and career opportunities

• Generous accommodation and food and beverage discounts including all properties within the Marriott International group

• Recognition programs to keep you motivated

• The best hotel training opportunities provided

• Wellbeing and mindfulness programs to ensure you stay healthy

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.